Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
Server/Bartender
P.F. Chang's
Winnipeg, Manitoba
12.2021 - Current
Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Assisted in training new servers.
Ensured that each guest was served courteously, quickly, and efficiently.
Prepared drinks according to standard recipes.
Operated POS terminals to input orders, split bills, and calculate totals.
Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
Line Cook
P.F. Chang's
Winnipeg, Manitoba
09.2021 - 12.2025
Performed basic knife skills such as dicing onions or slicing meats.
Adhered to sanitation policies at all times when handling food products.
Inspected equipment for cleanliness prior to use every shift.
Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
Ensured that all dishes were prepared according to recipe specifications.
Supervisor
P.F. Chang's
Winnipeg, Manitoba
05.2022 - 08.2022
Resolved customer complaints in a timely manner while ensuring customer satisfaction.
Developed strategies to improve team performance and productivity.
Monitored employee productivity levels on a regular basis to identify areas of improvement.
Evaluated employee performance through periodic reviews and documented results accordingly.
Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
Directed and supervised team of 15 employees in daily operations.
Trained new employees on company policies and procedures.
Sales Associate
H&M
Winnipeg, Manitoba
01.2022 - 03.2022
Processed returns, exchanges, and refunds in accordance with company policies.
Assisted customers with product selection, sizing and styling.
Upsold additional items based on customer interests and needs.
Maintained cleanliness of store environment including floors, windows, displays.
Processed transactions using a point-of-sale system.