I am currently a Dental Assistant with a Customer Service experience. Working in two different fields gave me the ability to merge the skills I learned to make my everyday job easier. As I am also a quick and eager learner, I believe that entering a new field, would not be as hard. Rather, it will be an exciting experience for me.
Overview
6
6
years of professional experience
Work History
Certified Dental Assistant
Dr. Eric Lau
5951 No. 3 Rd #300, Richmond, BC V6X 2E3
08.2022 - Current
Reduced dentist''s workload during procedures by anticipating their needs and having necessary instruments readily available.
Utilized advanced dental equipment proficiently, including intraoral cameras and digital radiography tools, to support comprehensive patient assessments.
Promoted a positive environment for patients and staff through effective communication and teamwork.
Increased patient retention by developing strong relationships and providing personalized care.
Supported dentists during procedures, assisting dental fillings, permanent, and temporary crowns and sealants.
Prepared and positioned patients for procedures, clipping dental napkins and placing patient safety devices.
Prepared treatment rooms efficiently, adhering to strict sanitation guidelines to ensure patient safety.
Crew Member
McDonald's Restaurant
4700 Kingsway #1160, Burnaby, BC V5H 4M1
03.2018 - 05.2022
Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Worked well with teammates and accepted coaching from management team.
Cleaned and maintained all areas of restaurant to promote clean image.
Improved customer satisfaction by providing friendly and efficient service at the register.
Provided excellent customer service by greeting customers and meeting quality expectations.