Cyrus Yonge
Thornhill,ON
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Multi-talented Sales Assistant adept at handling any store department. Talent for inventory management and documentation. ambitious in advancing personal expertise and company sales performance.
Overview
3
3
years of professional experience
Work History
Mystery Shopper
sobys
Richmond Hill, ON
03.2023 - 12.2023
- Attended required training sessions prior to performing mystery shopping tasks.
- Analyzed sales space capacities based on system parameters, securing high stock availability.
- Verified accuracy of pricing, promotions and sales information at locations visited.
- Conducted mystery shopping visits to retail stores, restaurants and other establishments.
- Identified customer needs by asking questions and advising on best solutions.
- Recognized security risks to properly handle situations.
Customer Service Cashier
petro-canada
Richmond, ON
02.2021 - 02.2023
- Greeted customers promptly and responded to questions.
- Refilled and rotated items on shelves to maintain well-stocked inventory.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Welcomed customers, offering assistance to help find store items.
- Counted and balanced cashier drawers.
- Maintained work area and kept cash drawer organized.
- Recommended, selected, located, and obtained products to meet customer needs.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Ensured that all areas of the retail floor were properly stocked throughout each shift.
- Greeted customers and provided friendly customer service.
- Processed customer payments quickly and returned exact change and receipts.
- Processed credit card transactions accurately and efficiently.
- Collected credit card and cash payments to complete transactions for customer orders.
- Informed customers of in-store promotions or pricing specials.
- Scanned items and checked pricing on cash register for accuracy.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
Education
High School Diploma -
Newtonbrook Secondary School
Toronto, ON01-2024
Skills
- Troubleshooting
- Customer Service Standards
- Verbal Communication
- Cash Handling
- Processing Payments
Affiliations
- soccer, and all other sports.
Timeline
Mystery Shopper
sobys
03.2023 - 12.2023
Customer Service Cashier
petro-canada
02.2021 - 02.2023
High School Diploma -
Newtonbrook Secondary School