Summary
Overview
Work History
Education
Skills
Timeline
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Cyrus Patel

Milpitas

Summary

Performance-driven Mobile Quality Assurance Lead who offers test plan creation and bug prevention expertise paired with outstanding multitasking and time management abilities. Seasoned professional deeply familiar with broad range of software applications, and hardware.

Overview

13
13
years of professional experience

Work History

Mobile Qa Engineer

Cash App
11.2023 - Current
  • Enhanced software quality by developing and implementing comprehensive testing strategies.
  • Reduced product defect rates by creating robust test cases and meticulously executing them.
  • Improved team efficiency with streamlined test processes, resulting in faster release cycles.
  • Ensured optimal user experience by conducting thorough testing on multiple platforms (IOS , Android & Web).
  • Implemented post-deployment regression testing protocols to systematically verify the impact of backend changes, ensuring the integrity of client-facing functionalities and maintaining a seamless user experience.

Lead Quality Assurance Analyst

Square
05.2020 - 11.2023
  • Leading QA group, consisting of both local and offshore analysts tasked with all facets of quality assurance and testing including functional, performance, regression, and UAT testing.
  • Build a quality driven engineering culture that helps ship Mobile apps and Hardware devices rapidly and with confidence.
  • Design and lead initiatives to expand and improve on our automated quality gating, SDLC, and manual testing practices
  • Partner with engineering and infrastructure teams to leverage automation for scalable solutions to prevent regressions and ensure reliability of product.
  • Planned and implemented automated testing scripts using espresso and Kif , reducing labor hours by 30%.
  • Partner with the product engineering team to ensure quality for a product/feature, assess risks and ensure features ship with a high-quality.
  • Created, edited and updated project manuals and technical documentation used by entire QA team.
  • Worked with Agile and Scrum methodologies to accomplish project milestones and meet demanding timelines.
  • Developed inter-disciplinary cross-training programs to expand competencies among employees and reduce knowledge gaps.
  • Mentored junior team members, fostering growth and enhancing team performance.

QA Manager

Rally Health
03.2016 - 05.2020
  • Worked and manage the QA team in different .geographic locations.
  • Lead the day-to-day QA activities and priorities, while collaborating with the engineering, product managers, technical support and other stakeholders
  • Develop the existing and future QA staff to be well trained, fully focused professionals who competently release quality features and updates.
  • With the help of our automation team used Appium framework to automate Prod API's which helped to catch Production failures instantaneously.
  • Reduced Manual testing effort by 40% by increasing UI and API automation.
  • Managed quality assurance staff job results by coaching, counseling, and disciplining employees. Ensures quality by planning, monitoring, and appraising job results.
  • Collaborated with the DevOps team to achieve CI/CD process.
  • Prepare product and process quality reports by collecting, analyzing, and summarizing information and trends.

Software Test Engineer

Citrix
06.2012 - 03.2016
  • Performed all types functional, non-functional, and stress testing
  • Worked closely with the product and design teams to customize the User experience and understanding new features from Requirement document and then writing Test plan and test cases for both iOS and Android platform
  • Setup backend servers used for client-side testing
  • Used Eggplant automation tool to write automated test scripts, Helper scripts that are generic and can be used by any team member when required
  • Used Instruments in iOS and Little Eye for Android to perform Nonfunctional testing like measuring the Memory and CPU usage of our app and finding out leaks in code
  • Led all Performance related testing on Mobile apps, which includes Battery testing, and responsiveness of the app measured in accordance with different networking conditions.

QA Automation Engineer

Home Healthcare SOS, DE Vero Inc
04.2012 - 06.2012
  • Delivered reliable automation solutions using industry-standard frameworks, reducing manual effort required in repetitive tasks.

Software QA Engineer

TiVo
11.2010 - 03.2012
  • Tested TV Guide on Iphone /Ipad & Android Phone & Tablet.

Education

M.S - Engineering Management

Santa Clara University
12.2011

Skills

  • Kotlin,Swift
  • Espresso , XCUITest, Android UI Automator, Appium , Eggplant, See Test, Cypress & Selenium
  • Jira, Test Rail Localytics, Firebase, Bugsnag
  • Xcode ,Android Studio,Instruments (Xcode)
  • Splunk,Looker
  • Git, Jenkins
  • Wireshark
  • XenCenter

Timeline

Mobile Qa Engineer

Cash App
11.2023 - Current

Lead Quality Assurance Analyst

Square
05.2020 - 11.2023

QA Manager

Rally Health
03.2016 - 05.2020

Software Test Engineer

Citrix
06.2012 - 03.2016

QA Automation Engineer

Home Healthcare SOS, DE Vero Inc
04.2012 - 06.2012

Software QA Engineer

TiVo
11.2010 - 03.2012

M.S - Engineering Management

Santa Clara University

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Cyrus Patel