Summary
Overview
Work History
Education
Skills
Timeline
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Cyrus Alves Jr

North Highlands

Summary

Digital Shopper at Walmart, adept in online merchandising and customer service, significantly enhanced customer satisfaction by personalizing shopping experiences. Skilled in order fulfillment and relationship building, I leveraged customer behavior data to boost upselling success. My attention to detail and shipping logistics expertise ensured accurate and timely product delivery.

Overview

2
2
years of professional experience

Work History

Digital Shopper

Walmart
05.2024 - 01.2025
  • Enhanced customer satisfaction by efficiently addressing and resolving digital shopping inquiries.
  • Managed inventory and order fulfillment, ensuring accurate shipment of products in a timely manner.
  • Tracked substitutions and informed customers of changes.
  • Analyzed customer behavior data to create personalized recommendations, leading to more effective upselling and cross-selling opportunities.

Line Prep

Flavors
03.2023 - 04.2024
  • Worked closely with other line cooks to ensure consistency across all stations, delivering a cohesive dining experience for guests.
  • Utilized strong multitasking skills to effectively manage multiple orders at once while ensuring high-quality output and timely service.
  • Managed multiple tasks simultaneously while maintaining attention to detail, ensuring accuracy in food preparation and presentation.
  • Provided excellent customer service by swiftly addressing any concerns or special requests from guests regarding dietary restrictions or preferences.


Education

High School Diploma -

Mesa Verde Highschool
Citrus Heights
03-2025

Skills

  • Order fulfillment
  • Online merchandising
  • Product sourcing
  • Shipping logistics
  • Customer service
  • Customer relations

Timeline

Digital Shopper

Walmart
05.2024 - 01.2025

Line Prep

Flavors
03.2023 - 04.2024

High School Diploma -

Mesa Verde Highschool

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Cyrus Alves Jr