Hi, I’m
Cyril UMEH
Summary
Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.
Overview
1
Certification
15
years of professional experience
Work History
UC Virtual Market Inc
Coordinator
11.2023 - Current
Job overview
- Entered data, generated reports, and produced tracking documents.
- Coached employees through day-to-day work and complex problems.
- Gathered and organized materials to support operations.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
UC Accounting & TaxCalgary, AB
Personal & Business Tax
07.2018 - Current
Job overview
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Organized and detail-oriented with a strong work ethic.
FGL Sports & MarksCalgary, AB
IT Vendor Support
07.2008 - 10.2016
Job overview
- Created, prepared, and delivered reports to various departments.
- Collaborated with other teams to identify and resolve customer issues quickly and professionally.
- Monitored customer service metrics and provided feedback to team members, upholding quality standards.
- Created and implemented maintenance plans for customer accounts to secure customer satisfaction and reliability.
Education
Ambrose Ali UniversityEkpoma, Nigeria
MBA from Commerce And Business Administration
09.2000
Rivers State University of Science & TechnologyPortHarcourt, Nigeria
Advanced Diploma from Accounting
08.1982
University Overview
- Completed Coursework: Accountng Diploma, 1982
- Professional Development Studies: Certified Accountant, 1993
Skills
- Contract Management
- Consulting
- Resource Allocation
- Information Collection
Languages
English
Full Professional
Certification
- Digital Marketing Alison UK - 2023
- Social Media Alison UK - 2023
Timeline
Coordinator
UC Virtual Market Inc
11.2023 - Current
Personal & Business Tax
UC Accounting & Tax
07.2018 - Current
IT Vendor Support
FGL Sports & Marks
07.2008 - 10.2016
Ambrose Ali University
MBA from Commerce And Business Administration
Rivers State University of Science & Technology
Advanced Diploma from Accounting
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