Cynthia Verdiane Tsopfack
Ottawa,ON
Summary
Versatile team member offering over 5 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.
Overview
6
6
years of professional experience
1
1
Certification
Work History
PRODUCTS DEMONSTRATOR
CDS Club Demonstration Services
04.2024 - Current
- Assisted customers in locating items, addressed questions and provided product samples.
- Enhanced customer experience with friendly interactions and thorough knowledge of products demonstrated.
- Set up product displays before demonstrations and checked after completing presentation to maintain attractive sales space.
- Consistently met or exceeded demonstration goals while maintaining high levels of professionalism and enthusiasm.
MARKETING AND COMMUNICATION MANAGER
21/90 Consulting Group
02.2020 - 11.2023
- Led team of marketing professionals, providing guidance on best practices and fostering an environment of continuous improvement.
- Plan and implement effective marketing strategies for the company's launch phase,
- Develop a customer portfolio through direct prospecting: door-to-door canvassing, phoning, and emailing,
- Manage and monitor the customer portfolio, providing excellent customer service and a memorable experience: customer satisfaction,
- Maintain commercial databases: activity, customer information, thereby promoting business development and improving performance.
RECEPTIONIST AND SALES ASSISTANT
Afrik Métal Services
01.2019 - 02.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Manage and respond quickly and efficiently to all incoming price requests by telephone and e-mail,
- Manage administrative documents relating to sales (drawing up, sending, and following up quotations),
- Manage the order through to delivery of the goods once the offer has been validated by the customer.
- Support sales action and draft minutes of meetings.
Education
Supply Chain And Operations Management
TRIOS COLLEGE
Ottawa, ON09.2025
Master of Science - Marketing Management
Higher Institute of Management
Douala-Cameroon08.2020
Master of Science - Strategic Management
Higher Institute of Management
Douala-Cameroon07.2019
Skills
- Time Management
- Product Management
- Teamwork and Collaboration
- Analysis skills
- Problem solving skills
- Continuous improvement
- Strategic planning
- Attention to detail
Languages
French
Native or Bilingual
English
Professional Working
Certification
Certified in Administration Connection Relay Program (ACRP)
Timeline
PRODUCTS DEMONSTRATOR
CDS Club Demonstration Services
04.2024 - Current
MARKETING AND COMMUNICATION MANAGER
21/90 Consulting Group
02.2020 - 11.2023
RECEPTIONIST AND SALES ASSISTANT
Afrik Métal Services
01.2019 - 02.2020
Supply Chain And Operations Management
TRIOS COLLEGE
Master of Science - Marketing Management
Higher Institute of Management
Master of Science - Strategic Management
Higher Institute of Management
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