Cynthia(Dandan) Zhang
Calgary,AB
Summary
Experienced entrepreneur with a proven track record in progressive operations leadership and a sharp focus on identifying and implementing process improvements to boost revenue and productivity. Skilled in maintaining and nurturing customer relationships, coupled with a profound understanding of finance and investment, demonstrated by passing all three levels of the CFA exams on the first attempt. I am actively seeking a challenging analytical position to leverage my entrepreneurial acumen and analytical skills for a financial analysis role. I bring a wealth of expertise in driving business growth and optimizing operations, and I am prepared to offer valuable insights in a dynamic analytical role.
Overview
3
3
years of professional experience
Work History
Founder
Zhang tours
Calgary, AB
09.2016 - 01.2020
- Developed and implemented a comprehensive business plan to launch the company. I have identified the challenges faced by non-Chinese-speaking travelers who wish to explore China. My vision is to assist our customers in experiencing the most authentic China.
- Created and managed the company's financial budgeting, forecasting, and reporting systems. Achieve a positive profit within the first month of operation.
- Oversaw all aspects of operations, including product development, marketing, sales, customer service and finance. Develop over 50 unique products and create website content. Achieved 100% customer satisfaction after they utilized our services.
- Recruited, hired and trained staff members to ensure that operational goals were met. Expand the team from one person to five within a month to enhance the talent pool in the company.
- Negotiated contracts with vendors and suppliers for optimal pricing structure. Negotiate with five hotel chains and secure contracts to maintain stable costs, fostering mutually beneficial relationships between my company and the vendors.
- Developed strategic initiatives to increase market share and revenue growth. Develop an incentive system to ensure that 100% of our current customers recommend our services to their friends, such as posting on social media or writing a recommendation on our website.
- Responded promptly to customer inquiries or complaints regarding products or services. Maintaining a flawless track record with zero negative customer reviews throughout our operating history.
Education
BBA - Finance And Economics
University of Calgary(Haskayne School of Business)
Calgary, AB12.2023
Skills
- Financial Modeling
- Data Analysis
- Investment Analysis
- Financial Modeling
- Valuation Techniques
- Financial Analysis
- Team Engagement
- Investor Relations
- Negotiation
- Client Engagement
Timeline
Founder
Zhang tours
09.2016 - 01.2020
BBA - Finance And Economics
University of Calgary(Haskayne School of Business)
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