Abigail Acheampong
Etobicoke,ON
Overview
14
14
years of professional experience
Work History
Customer Service Representative
Leonard Warehouse
01.2023 - 06.2023
- Delivered prompt service to prioritize customer needs.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- Tracked customer service cases and updated service software with customer information.
Cashier
Romeo's Island Grill
06.2023 - 02.2024
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Processed refunds and exchanges in accordance with company policy.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
Housekeeping
Travel Lodge Hotel
07.2023 - 08.2023
- Resolved problems, improved operations and provided exceptional service.
- Learned and adapted quickly to new technology and software applications.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Kitchen Helper
Rita's Kitchen
08.2023 - 11.2023
- Assisted chefs with various cooking tasks, contributing to the creation of diverse and delicious menu items for satisfied patrons.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Expedited food service by efficiently assembling dishes according to presentation standards, enhancing overall dining experience.
- Followed food safety practices and sanitation guidelines.
Syto Food Volunteer Food Bank
Syto, Montcon NB
02.2010 - 11.2010
- Resolved problems, improved operations and provided exceptional service.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Demonstrated leadership skills in managing projects from concept to completion.
Education
High School Diploma -
Management of Toronto
Toronto, ON01.2022
Skills
- Product Knowledge
- Cash handling expertise
- Regulatory Compliance
- Product restocking
Languages
English
Native or Bilingual
Timeline
Kitchen Helper
Rita's Kitchen
08.2023 - 11.2023
Housekeeping
Travel Lodge Hotel
07.2023 - 08.2023
Cashier
Romeo's Island Grill
06.2023 - 02.2024
Customer Service Representative
Leonard Warehouse
01.2023 - 06.2023
Syto Food Volunteer Food Bank
Syto, Montcon NB
02.2010 - 11.2010
High School Diploma -
Management of Toronto