CYNTHIA Sauceda
Whittier
Summary
Results-driven professional known for exceptional customer service and attention to detail. Experienced in quality assurance and adaptable to evolving customer needs, committed to driving positive outcomes in fast-paced environments.
Overview
6
6
years of professional experience
2
2
Certifications
Work History
Online Personal Shopper
Walmart
Baldwin Park
06.2025 - Current
- Utilized Walmart's online shopping platform to process orders efficiently.
- Adapted to changing customer demands while ensuring timely order fulfillment.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce, and meat, and delivered groceries on-time to exact location specified.
- Secured and stored items until customer pickup.
- Scanned items when pulling from shelves to update system stock information.
- Asked store associates for help locating missing products.
Cake and Pastry Decorator
Honey Bear Sweets
Whittier
01.2020 - 06.2025
- Designed visually appealing cake decorations for various events and occasions.
- Maintained inventory of decorating supplies and tools for efficient workflow.
- Assisted in developing new product designs based on customer feedback.
- Engaged with customers to understand their vision for custom orders.
- Greeted guests, answered questions about available items, customized orders as desired and processed payments.
- Maintained a clean work environment during installation process.
- Followed recipes to prepare creams, sauces and fillings in common and specialty flavors for cakes and desserts.
- Maintained counter display stocked and accurately labeled with fresh desserts and baked goods, preparing additional inventory as required and notifying customers when sold out.
- Met daily production guidelines, working quickly and managing time to prepare desserts for sale daily.
- Arrived at store during early morning hours to decorate and prepare daily offerings and custom orders before store opening.
Bakery Associate
Walmart
Pico Rivera
01.2022 - 01.2023
- Prepared baked goods following standardized recipes and safety guidelines.
- Operated ovens, mixers, and other bakery equipment efficiently.
- Maintained cleanliness in work areas to ensure compliance with health regulations.
- Assisted customers by taking orders and providing product information.
- Packaged finished products for display and sale in the store.
- Followed strict hygiene protocols to ensure food safety standards were met.
- Operated ovens, proofers, fryers, sheeters, rounders, scales and mixers for bakery
- Prepared and baked goods such as cakes, cookies, muffins, pies, and breads according to recipes.
- Packaged bakery items and purchases in boxes and bags for customer carrying convenience.
- Rotated stock regularly to prevent spoilage due to overstocking or outdating.
- Stocked shelves with bakery products ensuring freshness dates were up-to-date.
- Maintained a clean work environment throughout the day by sweeping floors, wiping down surfaces and disposing of waste materials properly.
- Frosted cakes according to customer specifications utilizing various decorating techniques.
Education
High School Diploma -
Frontier High School
Whittier, CA06-2016
Skills
- Quality assurance
- Customer service
- Attention to detail
- Adaptability
- Hospitality and accommodation
- Market trends analysis
- Verbal and written communication
Languages
Spanish
Native/ Bilingual
Certification
Athinas Cake Studio
Timeline
Online Personal Shopper
Walmart
06.2025 - Current
Bakery Associate
Walmart
01.2022 - 01.2023
Cake and Pastry Decorator
Honey Bear Sweets
01.2020 - 06.2025
High School Diploma -
Frontier High School