Cynthia Salinas
Los Angeles
Summary
Obtain a challenging position where my experience will contribute to an inspiring enterprise, and will enable me to grow as I develop new skills both professionally, and personally.
Overview
13
13
years of professional experience
Work History
Pharmacy Technician
Hygeia pharmacy
Los Angeles
12.2018 - 06.2024
- Collaborated with other healthcare professionals such as nurses or physicians regarding drug therapies or treatments for patients.
- Assisted pharmacists in compounding sterile products according to state regulations.
- Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
- Assisted in training new employees on pharmacy procedures.
- Managed filing of prescriptions, both electronically and manually.
- Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
Barista
La Monarca Bakery
Los Angeles
01.2018 - 02.2019
- Monitored inventory levels of supplies and restocked when necessary.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
Warehouse specialists
Amazon
Vernon
06.2017 - 12.2017
- Processed customer orders for shipment or delivery.
- Utilized RF scanners for tracking product movement through the warehouse.
- Monitored stock levels in order to maintain minimum inventory levels.
Production Lead / Customer Service Supervisor
Fragrant Jewels
Los Angeles
11.2014 - 12.2017
- Actively suggested operational improvements to enhance quality, improve production times and reduce costs.
- Adjusted machine feed and speed if machine malfunctioned. Producing fragrant candles with jewels inside from start to finish.
- Duties include mixing batches of dye and fragrance for up to 50 lb batches.
- Wicking jars with up to three wicks, placing wick centers and labeling accordingly.
- Operating and loading Coogar with wax efficiently and properly to produce candles.
- While also leading a team to help in the production.
- Assisting customers with their problems both via email and phone courteously while, also helping my team members with any questions or concerns.
- Shipping out orders with ship station and placing orders with Shopify.
- Taking escalated calls when customer is unsatisfied with service.
- Ability to resolve a variety of issues and complaints.
- Personally packing and shipping items when necessary.
- Receiving and documenting Affidavits to ensure high value items were properly documented.
- Creating Spreadsheets for inventory, tax and auditing purposes.
Cashier
Home Depot
Los Angeles
10.2014 - 05.2015
- Provided an awesome shopping experience for customers by providing fast, and friendly customer service by accurately using the POS system and extensive knowledge of the store layout, and its products to answer any customer questions or concerns.
- Tasks included handling customer merchandise using various payment methods issuing refunds/returns and keeping area clean.
Sales associate
Gymboree
Commerce
09.2012 - 02.2014
- Provided fast and friendly customer service, processing transactions, returns and restocking items.
- Providing a warm and welcoming environment by maintaining the store area clean.
- Other duties include receiving high volume shipments for stocking, and Organizing new items on the floor for the store layout.
- Able to work well with a team to get the job done, and meet our daily, weekly and monthly goals, also did inventory at end of each Year to provide an outlook on the sales and missing items.
Administrative Support
KYS Import & Export
Los Angeles
08.2011 - 02.2013
- Provided customers with competitive rates for shipping Full containers Loads (FCL) and Less than truck loads (LTL) from Steamship Lines and Railroads to customers door.
- Created Delivery Orders Bill of Lading (BOL's) kept customers up to date on status of shipments kept track of paperwork to make sure all paperwork was filed correctly such as 3461 Customs, coordinated with drivers on shipment pick up's and drop off's.
- Managed in a timely manner to avoid any extra charges from steamship line / pier and drivers.
- Billed and collected payment, creating invoices and filing accordingly using Excel.
Education
General Arts -
East Los Angeles College
Los Angeles, CAHigh School Diploma -
Roosevelt High School
Los Angeles, CASkills
- Attention to details
- Organized
- Proficient with Microsoft Word
- Proficient with Excel
- Quality inspection
- Multitasking
- Proficient with Shopify
- Proficient with Shipstation
- Proficient with Zendesk
- Bilingual
- Strategic thinker
- Versatile
- Team collaboration
References
Furnished upon request
Timeline
Pharmacy Technician
Hygeia pharmacy
12.2018 - 06.2024
Barista
La Monarca Bakery
01.2018 - 02.2019
Warehouse specialists
Amazon
06.2017 - 12.2017
Production Lead / Customer Service Supervisor
Fragrant Jewels
11.2014 - 12.2017
Cashier
Home Depot
10.2014 - 05.2015
Sales associate
Gymboree
09.2012 - 02.2014
Administrative Support
KYS Import & Export
08.2011 - 02.2013
General Arts -
East Los Angeles College
High School Diploma -
Roosevelt High School