Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cynthia Salas

Sylmar

Summary

Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.

Overview

12
12
years of professional experience

Work History

Retail Sales Associate

Warner Bros. Discovery
Burbank
12.2024 - 01.2025
  • Processed returned merchandise according to company policies.
  • Greeted customers upon entering the store and provided assistance.
  • Followed company rules and procedures to promote company goals and maintain safety.
  • Tracked inventory levels throughout the day and restocked items as needed.
  • Operated the cash register efficiently and accurately, processed payments by cash, credit card, gift card or debit.

Retail Lead

Six Flags Magic Mountain
Valencia
02.2024 - 12.2024
  • Oversaw daily register-handling procedures, ensuring accuracy in credit card transactions and deposits.
  • Managed daily operations, including staffing shifts, inventory control, and merchandising displays.
  • Resolved customer complaints promptly and professionally.
  • Supervised a team of 20 retail associates, ensuring high-quality customer service and operational efficiency.
  • Monitored store sales figures, budgets and other financial information to identify areas for improvement.

Regional Credit Analyst

Careismatic Brands
Chatsworth
01.2013 - 07.2023
  • Negotiated payment plans with customers, achieving sales and cash flow objectives.
  • Reconciled customer accounts to identify delinquencies or disputes, documenting root causes.
  • Maintained accurate records of all transactions related to credit activities.
  • Monitored customer accounts to ensure timely payments were made in accordance with loan agreements.

Education

High School Diploma -

Bishop Alemany High School
Mission Hills, CA

Skills

  • Customer service
  • Cash handling
  • Inventory management
  • Sales tracking
  • Visual merchandising
  • Communication skills
  • Time management
  • Analytical thinking
  • Organizational skills
  • Excellent written and verbal communication

Timeline

Retail Sales Associate

Warner Bros. Discovery
12.2024 - 01.2025

Retail Lead

Six Flags Magic Mountain
02.2024 - 12.2024

Regional Credit Analyst

Careismatic Brands
01.2013 - 07.2023

High School Diploma -

Bishop Alemany High School

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Cynthia Salas