Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Cynthia Rosales

Norwalk

Summary

\Warehouse Production Manager with 14 years of experience in overseeing production and warehouse operations. Demonstrated expertise in leading teams to consistently meet production targets while upholding rigorous safety standards. Proven track record of maintaining accurate production records and fostering strong vendor relationships, alongside successful implementation of efficient warehouse protocols and staff training for optimal performance. Strong leadership, critical thinking, and communication skills enhance conflict resolution and boost productivity, positioning this candidate as an ideal fit for challenging opportunities in production management and project coordination.

Overview

15
15
years of professional experience

Work History

Twilight Part-time Supervisor

UPS LM
01.2025 - Current

Assisted employees in performing loading tasks efficiently. Recorded trailer numbers and verified trailor numbers against HubX phone and system.

Warehouse Production Manager

Mighty Club USA
06.2011 - Current
  • Managed workflow of production associates to achieve successful completion of significant production orders within established timelines and financial constraints.
  • Documented and organized production reports and logs to facilitate operational efficiency and traceability.
  • Managed production log updates to facilitate monitoring of production statistics and enhance performance analysis.
  • Oversaw the setup and breakdown of production equipment, maintaining a safe and efficient workspace for all team members.
  • Administered and optimized production databases to enhance accuracy in tracking and reporting of production data.
  • Managed vendor and supplier interactions to ensure consistent and timely fulfillment of goods delivery.
  • Conducted thorough assessments and implemented safety measures in warehouse settings, significantly reducing accident occurrences.
  • Developed and implemented training protocols for newly recruited warehouse staff to ensure operational efficiency.
  • Coordinated logistics and safety compliance within warehouse operations to maintain a secure working environment.
  • Coordinated loading and unloading activities, verifying that all items were accounted for and systematically organized.
  • Conducted regular inspections of workspace to maintain organization and ensure all products are stored securely.
  • Coordinated efforts with shipping and receiving teams to ensure prompt and efficient delivery of goods.
  • Managed a team of warehouse workers to ensure timely and precise completion of all assigned tasks.
  • Resolved customer complaints in a calmly, timely and professional manner
  • Utilized forklift to facilitate movement of heavy inventory, ensuring streamlined warehouse operations.
  • Developed comprehensive reports and documents as per specifications from office manager.
  • Directed contingency plan integration and operations, enhancing preparedness for unforeseen events.
  • Achieved efficient order processing and inventory management by executing shipping tasks, maintaining organized workspaces, and facilitating timely pick-up and drop-off of merchandise.
  • Achieved timely delivery of shipments through effective management of FedEx, UPS, USPS, DDP, and Aloha Freight. Enhanced logistics processes to improve customer satisfaction. Drove initiatives to streamline shipping operations and reduce delays.
  • Coordinated high-volume production order management, preparing and verifying all details and requests for seamless production execution.
  • Generated and distributed comprehensive purchase and work orders to warehouse staff to streamline project execution.
  • Facilitated procurement of garments and materials while offering budget-friendly options to optimize company expenditures.
  • Efficiently handled diverse inquiries, delivering exceptional service to customers, partners, and internal teams.
  • Executed a range of clerical tasks, including filing, scanning, shipping, data entry, and editing, to enhance operational efficiency for CEO and Production Manager.
  • Coordinated all phases of projects from inception to completion, ensuring alignment with goals.
  • Collaborated with warehouse team members to address challenges and enhance overall productivity.
  • Reviewed and updated all necessary 'wrap-up' paperwork based on final production details.
  • Analyzed and improved production methodologies to enhance overall efficiency and reduce periods of inactivity.

Loader/Unloader

UPS LM
10.2025 - 01.2026

Managed the unloading process of packages, ensuring timely transfer to conveyor for further processing.

Ensured completion of wrap-up by inspecting each door for open packages and addressing re-taping needs.

Loader/Unloader

UPS GRANDE VISTA
10.2024 - 01.2025
  • Organized and sorted packages according to designated destinations.

Education

HIGH SCHOOL DIPLOMA -

Santa Fe
06.2010

Skills

  • Time Management
  • Problem Solving
  • Critical Thinking
  • Data Analysis
  • Project Management
  • Decision Making
  • Ms Word/ Excel
  • Attention to detail
  • Organization
  • Work Ethic
  • Adaptability
  • Teamwork
  • Active Listening
  • Leadership
  • Customer service
  • Interpersonal skills
  • Manual jack Operator
  • Electrical Pallet Jack Operator
  • Forklift Operator
  • Staff management
  • Production planning

Languages

English
Full Professional
Spanish
Professional Working
French
Elementary

Timeline

Loader/Unloader

UPS LM
10.2025 - 01.2026

Twilight Part-time Supervisor

UPS LM
01.2025 - Current

Loader/Unloader

UPS GRANDE VISTA
10.2024 - 01.2025

Warehouse Production Manager

Mighty Club USA
06.2011 - Current

HIGH SCHOOL DIPLOMA -

Cynthia Rosales