Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Cynthia Ramirez

San Bernardino

Summary

Experienced food service professional with strong background in efficiently managing food and beverage operations. Maintaining high standards of customer service, ensuring satisfaction, and collaborative team environment. Known for flexibility in adapting to changing, delivering consistent, reliable results, and excelling in multitasking, communication, and attention to detail.

Overview

6
6
years of professional experience

Work History

Food and Beverage Attendant

Yaamava Resort and Casino
San Bernardino, CA
03.2025 - Current
  • Provided exceptional customer service in fast-paced dining environment.
  • Assisted in food and beverage preparation, ensuring high quality and presentation standards.
  • Maintained cleanliness and organization of dining areas, adhering to health regulations.
  • Collaborated with kitchen staff to efficiently manage order flow during peak hours.
  • Resolved customer complaints promptly, enhancing overall guest satisfaction experience.
  • Handled cash transactions accurately and processed payments using point-of-sale system.

Intern

Dignity Health - Community Hospital, San Bernardino
San Bernardino
03.2020 - 05.2020
  • Worked in the maternity and pre-operative care unit, providing care for patients in couplet care while helping nurses with extra work.
  • Helped nurses in the pre-operative care unit to discharge patients by wheelchairing them outside.
  • Organized medical supplies, baby formula and assembled rooms as well as cribs for incoming patients.
  • Greeted and directed visitors to couplet care and into the patient’s room

Education

Bachelor of Natural Sciences - Human Biology

University of California Merced
Merced
12.2025

Skills

  • Food safety
  • Reliability and punctuality
  • Order accuracy
  • Customer service
  • POS system operation
  • Guest services
  • Adaptability under pressure

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Food and Beverage Attendant

Yaamava Resort and Casino
03.2025 - Current

Intern

Dignity Health - Community Hospital, San Bernardino
03.2020 - 05.2020

Bachelor of Natural Sciences - Human Biology

University of California Merced
Cynthia Ramirez