Cynthia Raj
Surrey,BC
Summary
Sales professional with solid background in managing high-performing sales teams and driving revenue growth. Known for strong focus on team collaboration and delivering results, with reliable and adaptable approach to changing market demands. Proficient in strategic planning, client relationship management, and sales strategy development, ensuring success and growth in competitive environments.
Overview
2026
2026
years of professional experience
Work History
Distributor
Self
Surrey, BC
September 2019 - Current
- Source and acquire merchandise for resale on platforms such as Poshmark and eBay.
- Utilize social media and marketing techniques to attract and engage potential customers.
- Manage inventory effectively to minimize losses and maximize sales opportunities.
- Build strong customer relationships through excellent service and follow-ups.
- Analyze market trends to identify profitable product opportunities and pricing strategies.
- Increased customer satisfaction by providing exceptional service and support to distributors.
- Participated in industry events, networking with potential clients and partners while representing the company professionally.
- Coordinated promotional events to showcase products and drive brand awareness.
- Resolved customer complaints promptly, maintaining positive reputation in market.
Optometrist Assistant
Mount Pleasant Optometry
Vancouver, BC
February 2010 - Current
- Managed patient booking and scheduling efficiently.
- Processed payments and handled cash transactions accurately.
- Maintained inventory levels and ordered medical supplies as needed.
- Provided exceptional customer care to enhance patient experience.
- Executed opening and closing duties in a timely manner.
- Collaborated with staff to optimize scheduling and workflow.
- Assisted with frame selection process, helping patients choose eyewear that best suited their lifestyle needs and preferences.
- Improved patient experience by efficiently scheduling appointments and managing follow-up communications.
- Contributed to a positive office environment by providing excellent customer service to patients both in-person and over the phone.
- Maintained a clean and organized workspace, ensuring that all equipment was properly sanitized between uses.
- Ensured quality patient care by assisting optometrist with pre-testing, diagnostic testing, and contact lens fittings.
- Continuously improved skills through participation in ongoing training sessions related to industry advancements or changes in technology.
- Managed inventory levels of optical goods such as frames, lenses, and contact lens supplies, placing orders as needed to maintain adequate stock.
- Assisted with insurance questions, eligibility, and prior authorizations of medications and glasses.
Sales Professional
Burnaby Vision Care
August 2008 - February 2010
- Drove revenue growth through consultative selling and product expertise.
- Presented and demonstrated optical devices to enhance customer understanding.
- Educated clients on advanced optical solutions tailored to their needs.
- Built long-term customer relationships through exceptional service.
- Exceed sales targets consistently by leveraging technical knowledge.
- Collaborated with team members to improve sales strategies and customer outreach.
Education
High School Diploma -
Vancouver Technical Secondary
Vancouver, BCSkills
- Customer service
- Customer Relationship Management
- Inventory management
- Sales strategies
- Market analysis
- Vendor negotiation
- Patient scheduling
- Cash transaction processing
- Relationship building
- Social media marketing
Languages
English
Native or Bilingual
Timeline
Distributor
Self
September 2019 - Current
Optometrist Assistant
Mount Pleasant Optometry
February 2010 - Current
Sales Professional
Burnaby Vision Care
August 2008 - February 2010
High School Diploma -
Vancouver Technical Secondary