Cynthia Paniagua
Oroville
Summary
Bilingual Administrative Professional with a proven track record in office management, customer service, and clerical support across government, healthcare, education, and community organizations. Recognized for exceptional organizational skills, confidentiality, and the ability to manage multiple priorities with accuracy and professionalism. Adept at creating efficient workflows, producing detailed reports, and building positive relationships with staff, leadership, and the public. Dedicated to delivering reliable support that keeps operations running smoothly.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Staff Assistant
City of Oroville
Oroville
07.2025 - Current
- Provide administrative and clerical support for departmental operations.
- Prepare professional correspondence, reports, and meeting materials with accuracy and attention to detail.
- Manage confidential files, and maintain compliance with city policies and procedures.
- Serve as a knowledgeable point of contact for staff, agency partners, and community members, delivering excellent customer service.
Barista
Dutch Bros Coffee
Marysville
07.2024 - 07.2025
- Delivered outstanding customer service in a fast-paced environment, consistently ranked among top performers for efficiency and friendliness.
- Accurately handled cash transactions, managed high-volume orders, and maintained strict quality standards.
- Strengthened multitasking, teamwork, and communication skills while serving diverse customers daily.
Teaching Experience
A Kid's Life
Roseville
11.2024 - 04.2025
- Designed and delivered lesson plans supporting social, emotional, and cognitive growth.
- Maintained accurate daily records and ensured a safe, structured environment for children.
- Built strong relationships with parents and collaborated with colleagues to improve educational outcomes.
Office Manager
St. Joseph's Catholic Church Religious Studies
Marysville
03.2021 - 06.2024
- Directed day-to-day office operations, including records management, communications, and vendor relations.
- Created and implemented filing systems that improved efficiency and reduced retrieval time for key documents.
- Coordinated projects, special events, and facility needs while ensuring cost-effective use of resources.
- Supported recruitment, onboarding, and staff training, building a more efficient administrative team.
- Recognized for professionalism, discretion, and the ability to manage sensitive information.
Patient Access Representative
Adventist Health
Marysville
01.2024 - 05.2024
- Ensured smooth patient registration by verifying insurance, obtaining authorizations, and resolving billing discrepancies.
- Entered and maintained accurate records in EMR systems, supporting compliance and quality of care.
- Managed high call volumes and inquiries with professionalism and empathy in a healthcare setting.
Teaching Experience
Play Care Learning Center
Roseville
05.2023 - 11.2023
- Designed and delivered lesson plans supporting social, emotional, and cognitive growth.
- Maintained accurate daily records and ensured a safe, structured environment for children.
- Built strong relationships with parents and collaborated with colleagues to improve educational outcomes.
Education
High School Diploma -
Marysville Charter Academy for the Arts
Marysville06.2022
Liberal Studies
Yuba College
Marysville, CASkills
- Office administration and clerical support
- Document preparation and records management
- Microsoft Office Suite proficiency
- Customer service and public relations
- Confidential information management
- Data entry and accuracy
- Bilingual communication: English and Spanish
- Problem-solving and critical thinking
- Professional communication skills
- Time management and multitasking
Certification
- Business Administration 101 Certificate
- Certified Phlebotomy Technician, 07/01/24, Present
- BLS Certification, 10/01/23, 10/01/25
- Valid California Driver's License
Timeline
Staff Assistant
City of Oroville
07.2025 - Current
Teaching Experience
A Kid's Life
11.2024 - 04.2025
Barista
Dutch Bros Coffee
07.2024 - 07.2025
Patient Access Representative
Adventist Health
01.2024 - 05.2024
Teaching Experience
Play Care Learning Center
05.2023 - 11.2023
Office Manager
St. Joseph's Catholic Church Religious Studies
03.2021 - 06.2024
High School Diploma -
Marysville Charter Academy for the Arts
Liberal Studies
Yuba College