Diligent customer service professional with a proven track record in leading teams to enhance customer satisfaction and resolve complex issues. Expertise in planning and executing comprehensive project plans, ensuring milestones are met through strong leadership and organizational skills. Professional data analyst consultant adept at translating complex data into strategic business solutions, driving operational efficiencies, and fostering collaborative success. Recognized for conflict resolution abilities and a commitment to high standards, with a focus on workflow management, staff training, and client satisfaction.