Cynthia Ortega
Paso Robles
Summary
Versatile and detail-oriented professional with a background in legal and medical assistance at Gillett Law, APC. Excelled in managing client records with utmost confidentiality and supporting office operations. Demonstrated proficiency in multi-line phone systems and fluent in Spanish, enhancing team communication and client satisfaction. Proven track record in improving office efficiency and training staff, showcasing dedication and a collaborative spirit.
Overview
15
15
years of professional experience
Work History
Office Assistant
Jack's Coastal Spine and Sport
11.2024 - Current
- Prepared and edited documents to produce precise, accurate and professional communication.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Monitored and tracked budgets and expenses.
- Created and maintained detailed records of all office activities.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Legal Assistant
Gillett Law, APC
02.2022 - 11.2024
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Responded to client inquiries, providing accurate legal advice and offering assistance.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Researched statutes, decisions, legal articles, and codes.
- Prepared various exhibits for attorneys for public meetings and legal resolutions.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Lead Medical Assistant
Las Tablas Medical Group
04.2010 - 02.2022
- Prepared and administered medications to alleviate patient symptoms.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Precepted newly hired medical assistants to train each on office procedures and important tasks.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Collected co-payments from patients for visits and completed daily cash deposits to secure funds.
- Documented patient information in EMR and prepared paperwork for medical staff.
- Assisted physicians and nurses with clinical procedures following safe practices.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Performed medical records management, including filing, organizing and scanning documents.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Education
Associate of Arts - Paralegal Studies
Cuesta College
San Luis Obispo, CA12-2026
Skills
- Professional and mature
- Spanish fluency
- Dedicated team player
- Multi-line phone proficiency
Languages
Spanish
References
Kerrin Adams, SLOCBA Executive Director, (805) 712-4949
Jackie Woods, Previous Manager, (805) 400-8832
John Hosford, Attorney at Law Office of John Hosford, (805) 502-1070
Timeline
Office Assistant
Jack's Coastal Spine and Sport
11.2024 - Current
Legal Assistant
Gillett Law, APC
02.2022 - 11.2024
Lead Medical Assistant
Las Tablas Medical Group
04.2010 - 02.2022
Associate of Arts - Paralegal Studies
Cuesta College
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