Cynthia Okudo
Lethbridge,Alberta
Summary
Professional Summary:
Caring professional prepared to deliver exceptional case management and client advocacy services across various industries. Dedicated to assisting individuals in achieving progress towards their goals and addressing specific needs. Possesses a wide-ranging knowledge of applicable services and professionals suitable for clients' requirements. Experienced in providing professional observation, assessment, and tailored services in the social service sector. Skilled at teaching essential skills to enhance quality of life and foster positive interactions. Proficient in delivering seamless care through effective consultation with caregivers. A poised and experienced [Job Title] with expertise in service coordination, individualized care plan development, and referral coordination. Known for being upbeat, encouraging, and focused on modeling appropriate behavior while coaching others. Organized, dependable, and adept at managing multiple priorities with a positive attitude to contribute effectively to team goals. Seeking an entry-level position in any industry that offers professional challenges and allows for the utilization of interpersonal, time management, and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Outreach & Events Assistant (Volunteer)
BIPOC Foundation
11.2023 - Current
- Enhanced team communication through effective scheduling, meeting coordination, and correspondence management.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Mitigated risks by identifying potential challenges within projects and proposing relevant solutions proactively.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
- Assisted managers in decision-making processes based on thorough research and analysis of available data.
Part time Cleaner
White Gloves Cleaning Services
01.2023 - Current
- Consistently followed safety protocols during the execution of cleaning tasks, resulting in zero workplace accidents or injuries.
- Assisted in training new employees on company policies, procedures, and best practices for optimal performance.
- Removed trash, debris and other waste materials from premises.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
Receptionist
SOBMEK Global
01.2020 - 11.2022
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Contributed to team success by cross-training in various administrative roles, providing backup support when necessary.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Family Caregiver
Self Employed
09.2020 - 07.2022
- Improved patient care by developing personalized care plans and maintaining detailed records of daily activities.
- Provided emotional support to families by offering compassionate guidance on caregiving techniques and coping strategies.
- Managed household tasks efficiently, creating a clean and organized living environment conducive to patient wellbeing.
- Developed strong relationships with patients and their families through empathetic listening skills, trust-building, and consistent follow-through on commitments.
- Reduced caregiver stress through reliable performance of all assigned tasks, allowing family members time for personal pursuits or self-care activities.
- Served as a dedicated advocate for patient needs when interacting with healthcare professionals or insurance companies.
Business Development, Operations & Sales Manager
Mario Paints
01.2018 - 01.2022
- Implemented effective sales strategies to maximize revenue generation.
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
- Spearheaded initiatives to improve internal communication within the sales team, fostering collaboration and sharing best practices.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
- Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
Education
Bachelor of Science - Psychology
University of Lethbridge
Lethbridge, AB07.2027
High School Diploma -
Nigerian Navy Secondary School
Calabar, Nigeria12.2020
Skills
- Office 365
- Microsoft Word
- Microsoft Excel
- Great typing skills
- Fluent in communication
- Recordkeeping
- Computer Skills
- Operations Support
- Cross-cultural sensitivity
- Flexible Schedule
- Community Engagement
- Event Setup
- Telephone Etiquette
- Clerical Support
- Adaptability and Dependability
- Relationship Building
- Administrative Support
- Event Planning
- Teamwork and Collaboration
- Attention to Detail
- Organized and Efficient
Languages
English
Native or Bilingual
Igbo
Native or Bilingual
References
- Abdulaziz Sani : +1(587) 3702463 Manager & Volunteer Lead BIPOC Foundation
- Mrs Toyin: +1(403) 7157586 CEO GEM Genesis
- Mrs. Abiola Lawal: +1(403) 3838072 Guardian
- Michael Agbabiaka: +1(587) 3707614 Operation Manager & Program Lead BIPOC Foundation
Additional Information
- Dedicated Volunteer with Numerous Community organizations including The BIPOC Foundation, RCCG NLC, & Arts Marvels.
- Freelance Chef
- Recently granted admission into the Nursing programme at the UofL
- Federation of Black Canadians, Membership recruitment, Implementation of volunteer recruitment strategies assigned by supervisor., Running the booth, Community engagement via booth set ups., Handed out prizes and souvenirs to further drive memberships., Collaborating with other volunteers to run the booth.
Accomplishments
- Selected to create and prepare unique dishes for private parties and community events.
- Reduced food costs by [37]% by sourcing and securing new, and diverse Ingredient suppliers.
- Prepared meals, including appetizers and desserts, for high-volume catering event.
- Collaborated with team of 11 in the development of the Keeping it Reel: Film screening, and BIPOC Artists pop up exhibition Launch.
Timeline
Outreach & Events Assistant (Volunteer)
BIPOC Foundation
11.2023 - Current
Part time Cleaner
White Gloves Cleaning Services
01.2023 - Current
Family Caregiver
Self Employed
09.2020 - 07.2022
Receptionist
SOBMEK Global
01.2020 - 11.2022
Business Development, Operations & Sales Manager
Mario Paints
01.2018 - 01.2022
Bachelor of Science - Psychology
University of Lethbridge
High School Diploma -
Nigerian Navy Secondary School
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