Summary
Overview
Work History
Education
Languages
Certification
Timeline
Generic

Cynthia Nnakwe

Kamloops,British Columbia

Summary

  • Expertise in operating a wide variety of recent software packaging including software.
  • Critical thinker and able to act fast in time of Crisis
  • Empathy and passionate about helping others
  • Interdependent and able to work with team members positively
  • Strong Leader and problem- solver dedicated to streamlining operations to decrease cost and promote organization efficiency.
  • Customer service oriented.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Hub Lead, Federal Business

Credit Direct Limited
01.2020 - 12.2023

RESPONSIBILITIES ;

  • Perform comprehensive market research on products
  • Respond to customer questions regarding products, prices and availability.
  • Plan and organize Mass marketing routes within the federal territory to maximise efficiency and time in the field
  • Prepare call plans for Sale Agent for effective search of sales leads and prospects.
  • Ensure overall success on all products service delivery which includes adoption,value realization, customer retention and growth.
  • Negotiate ,close deals and handle complaints.




Team Lead

Credit Direct Limited/
04.2010 - 01.2019
  • Improved team productivity by implementing efficient project management strategies and streamlining communication channels.
  • Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
  • Led cross-functional teams for successful project execution while maintaining strong collaboration among team members.
  • Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.

Education

Bachelor of Science - Applied Microbiology And Brewing

Enugu State University of Science And Technology
Enugu State ,Nigeria
12.2006

Languages

English
Full Professional

Certification

  • Level 1 First Aid ,CPR,and Narcan Training - Valley First Aid Kamloops
  • Sales Capability Development Program organized by Workforce group
  • Winning With Relationship Selling organized by Pause Factor
  • Effective Supervision and Team management by Right Selection
  • Sales Leadership Course - FifthGear Plus
  • The Enterprise Risk Management Training Program organized by Total Risk Managers

Timeline

Hub Lead, Federal Business

Credit Direct Limited
01.2020 - 12.2023

Team Lead

Credit Direct Limited/
04.2010 - 01.2019

Bachelor of Science - Applied Microbiology And Brewing

Enugu State University of Science And Technology
  • Level 1 First Aid ,CPR,and Narcan Training - Valley First Aid Kamloops
  • Sales Capability Development Program organized by Workforce group
  • Winning With Relationship Selling organized by Pause Factor
  • Effective Supervision and Team management by Right Selection
  • Sales Leadership Course - FifthGear Plus
  • The Enterprise Risk Management Training Program organized by Total Risk Managers
Cynthia Nnakwe