Cynthia Nambo
Santa Maria
Summary
Experienced with patient referrals, care coordination, and patient advocacy. Utilizes effective communication and interpersonal skills to facilitate seamless transitions between healthcare providers. Knowledge of healthcare protocols and patient care standards. Currently Registered medical assistant with 8 years of experience in the medical field who is very efficient and well organized. I am looking for a new opportunity to grow and better myself in my career. I am willing to learn new things to grow on the job and always provide excellent customer service.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Registered Medical Assistant
Stratford Health Center
04.2023 - Current
- Do incoming/outgoing referrals
- Get authorizations/RAFS for referrals/ testings
- Schedule appointments
- Chart prep/completed thorough chart reviews to ensure proper documentation all of pertinent medical information
- Room patient's, do their vitals, reconcile medications,gather important information for the doctor
- Work on the fax QUE, import important documents
- Do voicemails/messages doctor sends me
- Triage symptoms calls
- Propose orders to the doctor
- Medication refills
- Place preventice monitor on patient's
- Translate for the doctor
- Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
- Generate letters/faxing
- Obtained client medical history, medication information, symptoms, and allergies.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed EKGs and other tests based on patient presentation in office.
- Contributed to successful health outcomes by effectively communicating between patients and providers about treatments, medications, or follow-up instructions.
- Taught patients about medications, procedures, and care plan instructions.
- Performed medical records management, including filing, organizing and scanning documents.
- Oriented and trained new staff on proper procedures and policies.
- Strengthened patient-provider relationships through compassionate communication and attentive listening skills.
- Continuously improved professional knowledge through attendance at workshops, seminars, or conferences related to the field of medical assisting.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Registered Medical Assistant
Coastal Cardiology
04.2016 - 02.2021
- Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
- Did outgoing referrals
- Obtained client medical history, medication information, symptoms, and allergies.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Completed thorough chart reviews to ensure proper documentation of all pertinent medical information.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Called and faxed pharmacies to submit prescriptions and refills.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Completed EKGs and other tests based on patient presentation in office.
- Contributed to successful health outcomes by effectively communicating between patients and providers about treatments, medications, or follow-up instructions.
- Performed essential administrative tasks such as scheduling appointments, updating records, and coordinating referrals.
- Taught patients about medications, procedures, and care plan instructions.
- Collected and documented patient medical information such as blood pressure and weight.
- Performed medical records management, including filing, organizing and scanning documents.
- Oriented and trained new staff on proper procedures and policies.
- Improved patient experience by promptly greeting, preparing, and escorting individuals through their visits.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Followed appropriate procedures to minimize patient's exposure to radiation.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Assisted in helping with the stress echos and nuclear stress tests
- Placed monitors on patient's
Medical Assistant
Midcoast Cardiovascular Associates
06.2015 - 04.2016
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Managed INR clinic
- Triage phone calls
- Send prescriptions
- Translate for the doctor
- Performed medical records management, including filing, organizing and scanning documents.
- Completed EKGs and other tests based on patient presentation in office.
- Collected and documented patient medical information such as blood pressure and weight.
- Oriented and trained new staff on proper procedures and policies.
Education
Associate of Science - Medical Assistant
Santa Barbara Business College
Santa Maria, CA05-2015
Skills
- Medical terminology
- Bilingual
- Medical records management
- Insurance verification
- Do incoming/outgoing referrals
- Schedule patient appointments/scanning/making copies/faxing
- Excellent communication skills
- Ability to multitask/very organized
- HIPAA compliance
- Clinical documentation
- Patient scheduling
- Vital sign monitoring
- Privacy and confidentiality
- Medical terminology proficiency
- Electronic health records management
- Compassionate
Certification
- Basic Life Support (BLS) - American Heart Association.
- Registered Medical Assistant
- Bilingual
- Certified Translator
Languages
Spanish
Professional Working
Timeline
Registered Medical Assistant
Stratford Health Center
04.2023 - Current
Registered Medical Assistant
Coastal Cardiology
04.2016 - 02.2021
Medical Assistant
Midcoast Cardiovascular Associates
06.2015 - 04.2016
Associate of Science - Medical Assistant
Santa Barbara Business College
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