Cynthia Miranda

· Monitored progress made towards achieving project goals and objectives.

· Followed standard work instructions accurately when picking, sorting, staging and scanning products.

· Completed day-to-day duties accurately and efficiently.

· Checked finished products for quality assurance before loading them onto trucks for shipment.

·Nail the plan by looking ahead on Rodeo and see what is due for our sites CPTs.

· Provide work to associates when they are running out.

· Update TURS to keep the rate fluctuating at a good balance. Tracking every thirty minutes

· cluster and adjust the headcount throughout the day to get a high rate.

· Collaborated with team members to ensure efficient workflow throughout the shift.

· Ensured timely delivery of orders by coordinating with internal transportation team members.

· Operated forklift and pallet jack to transport heavy loads.

· Placed products on conveyors for final wrapping and shipment.

· Demonstrated great teamwork skills with staff members involved in production and transport.

· Printed accurate labels and applied to boxes, crates and containers prior to shipment.

· Kept work areas clean, neat and organized for optimal productivity and worker safety.

· Operated handheld scanners to track merchandise throughout fulfillment process.

· Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.

· Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.

· Implemented loss prevention strategies through vigilance at the register area.

· Promoted sale items and special offers to increase revenue opportunities.

· Followed proper opening/closing procedures for cashier station security.

· Bagged purchases appropriately to protect merchandise from damage.

· Scanned items accurately, preventing pricing discrepancies or errors.

· Assisted customers with item location and price inquiries.

· Operated cash registers, ensuring accurate transactions and customer satisfaction.

· Offered customers carry-out service at completion of transaction.

· Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.

· Boosted customer satisfaction levels by going extra mile to personalize service for each customer.

· Answered customers' questions and provided information on store procedures or policies.

· Greeted customers promptly and responded to questions.

· Handled returns and exchanges according to company policies.

· Handled customer complaints professionally escalating issues when necessary

• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Built relationships with customers to encourage repeat business.