Cynthia Martinez
Bakersfield,Ca
Summary
My objective in life is to succeed in every task put in front of me. To make sure nothing is left half done or unfinished. To pursue and exceed in a career where all my elements are utilized.
Overview
18
18
years of professional experience
Work History
CSR- NAM
Baker Hughes
07.2023 - 01.2025
- Process revenue monthly for all North America land District
- Vendor and supplier communication
- Maintain records of purchase orders
- Purchase order distributor for district
- Review discrepancies in invoices and amend as needed
- Work closely with district manager by reporting monthly spending
- Process bonus payments for all field technicians biweekly
- Run monthly audits on all five plants
- Asses accounts to assure they are all on track
- Manage past due accounts and take course of action needed
- Audit hours being submitted by field techs to match job logs from sites
- Goods receive products as they are delivered and received by plants
Payroll specialist
KSI- Ken Smalls Industries, LP
10.2021 - 07.2023
- Process payroll for 3 out of state companies, New Mexico Texas, Colorado and North Dakota (300+ employees)
- Run audits on payroll companies for the pay period (weekly based)
- Run audits on temp agency employees, and process payroll report
- Audit vacation/sick time reports for employees
- Audit salary employee timesheets assuring they are covered for the week
- Process corrections for accounting department so billing is aligned with payroll submissions
- Process daily missed time for all companies including California employees
- Fill in as coverage for lead payroll specials when they are out
- Process terms for all companies including California and temp agencies
- Process final checks for all companies and sometimes California
- Process Verification of employment forms (occasionally)
- Process leave of absence forms for payroll
- Knowledge of Microstrategy, Excel, SAP and Vista by Viewpoint softwares
Claims coordinator and Auditor
Alert Disaster Restoration
03.2021 - 06.2021
- Create and manage project coordinators, field techs, estimators, and some administrative staff
- Process t-sheets through quick books for staff
- Dispatch team daily and set schedules also dispatch when on call we are a (24 hour service)
- Create production and sales reports weekly
- Request estimates from adjusters and make changes as needed
- Work with insurance adjusters and keep them updated with claims
- Sketch and create home diagrams for reconstruction purposes
- In charge of insurance vendor programs that come through, each job is maticulius and requieres a response almost daily
- Docusign contracts to clients
- Contact with clients as needed
- Audit final estimates before being submitted for payment
- Audit job files to insure all information is correct
- Request testing for locations (lead and asbestos, ITEL sample)
- Manage timesheets for all listed above
Flex Supervisor
United Parcel Service (UPS)
08.2020 - 03.2021
- Create and manage staffing for seasonal helpers
- Manage timesheets for seasonal helpers
- Create dispatch routes for seasonal helpers
- Customer service (answering phones, managing customer concerns)
- Dispatch UPS drivers to alternate location(s)
- Assign pick ups for drivers
- Download all data into drivers boards
- Create daily reports for Center Manager utilizing Excel
- Assist HR on hiring process for temporary employees
- Coordinate training sessions for employees
- Process timesheets for UPS drivers
Customer Service Coordinator (Field service department)
Cameron West Coast
04.2017 - 05.2019
- Process vendor payments and obtain proper P.O
- Record all invoicing coming and going out of plant on excel sheet
- Collect payments from customers for processing
- Verify all invoices have the correct approvals
- Input materials to each invoice individually
- Add time for field service personal for billing
- Administrative duties (answering phones, mailing, order facility supplies etc.)
- File all field well orders for sales department
- Run month end reports to ensure all revenue is collected
- Request new well locations for purpose of billing
- Post and record all purchase card transactions
- Process credits for invoices as needed
- Handle personal and confidential information for customers
Sales Representative/Training Manager
Fast Auto Loans Inc. (CLA)
01.2016 - 04.2017
- Build new clientele
- Assists in payday and title loans
- Process DMV paperwork for Liens on vehicles
- Balance out registers at end of day
- Account for all loans made daily
- Assist in determining APR for each individual title loan
- Market in local community events to bring in new customers
- Assist in training new personal coming to branch
- Attend meetings out of state to gather new information on company
- Handle personal and confidential information for customers
Lead Office Administrator
Robert Half Inc.
10.2014 - 01.2016
- Multi-task front desk duties
- Process payroll for all candidates 40+ candidates weekly
- Managed office calendar (for 6 people)
- Assisted new employees by training and guiding
- Handle Background Checks and Health assessments for all candidates
- In charge of all office expenses to be within budget for the month; reviewing and approving supply requisitions
- Submission of weekly reports to the District managers using excel, OneNote, adobe and some PowerPoint
- Handle personal information for all candidates that we interview
- Heavy data Entry
- Managed and screened all calls for managers
- Keeping branch, clients, and candidates all within Robert Half standards and regulations
- Process I9 and Arbitration policies electronically
District Manager Assistant/ Inventory Management Specialist
Oreilly Auto Parts
07.2007 - 10.2014
- Was right hand to my district manager
- Over saw the scheduling for inventories within the district
- Shadowed managers and assisted when needed
- Assisted DM on scheduling Interviews for several locations within the district
- Had great interpersonal skills to be able to assist the DM and keep all work organized
- Did client visits with Managers or Territory Sales Managers
- Prepared reports containing information brought back from the visits to district for review
- Answered phones and questions for customers and clients
- Handled personal information of employees for HR purposes per store
- Filed paperwork per store
- Covered as manager when needed for stores in my district
- Assisted the 12 stores in the district and opened 3 new stores while working for Oreilly Auto Parts
- Traveled out of town when needed to assist other districts with the annual inventory
- Over saw the new store set-up as local project coordinator for my district and managed a small group of my own
- Managed 20+ people on inventory days
- In charge of keying in inventory sheets and assisting with discrepancies
- Prepared store for inventory 2 weeks prior
- Store Merchandiser duties were to assist my home store in being organized and kept in shape
- Worked closely with the store manager to keep the store in order
- Controlled expenses going out of the store; reported unusual transactions
- Handled numbers weekly to make sure store wasn’t going to be on high shrink
Education
High School Diploma -
East Bakersfield High School
Bakersfield, CA01.2008
Timeline
CSR- NAM
Baker Hughes
07.2023 - 01.2025
Payroll specialist
KSI- Ken Smalls Industries, LP
10.2021 - 07.2023
Claims coordinator and Auditor
Alert Disaster Restoration
03.2021 - 06.2021
Flex Supervisor
United Parcel Service (UPS)
08.2020 - 03.2021
Customer Service Coordinator (Field service department)
Cameron West Coast
04.2017 - 05.2019
Sales Representative/Training Manager
Fast Auto Loans Inc. (CLA)
01.2016 - 04.2017
Lead Office Administrator
Robert Half Inc.
10.2014 - 01.2016
District Manager Assistant/ Inventory Management Specialist
Oreilly Auto Parts
07.2007 - 10.2014
High School Diploma -
East Bakersfield High School
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