Summary
Overview
Work History
Education
Skills
Timeline
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CYNTHIA MAKAU

Mississauga,ON

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

3
3
years of professional experience

Work History

Package Sorter Volunteer

Salvation Army Thrift Store
08.2023 - Current
  • Lifted and slid packages weighing up to 38 pounds on conveyor belts to transport items.
  • Complied with safety, health, and environmental regulations as prescribed by law.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Stacked items according to weights, sizes, types, and picking priorities.
  • Followed safety procedures and used protective gear to prevent injury and maintain safe working environment.
  • Maintained cleanliness and order of conveyor belt and sorting line areas to reduce safety risks.
  • Assessed and sorted items into containers or designated areas according to classification, size, and condition.
  • Worked collaboratively with colleagues in fast-paced environment to meet tight deadlines for sorting.
  • Followed company policies and procedures to produce consistent work results.

Salesperson

Queen Beauty Enterprise
01.2022 - 06.2023
  • Worked to build relationships with customers and built potential for additional sales.
  • Engaged customers in social conversations to create pleasant and easy shopping experience.
  • Increased sales and customer satisfaction through personalized servicing.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Asked open-ended questions to determine needs and assisted customers in selecting appropriate merchandise.
  • Logged reports, expenses, receipts, and sales in company database.
  • Improved customer service and telecommunication skills to build lasting relationships.

Warehouse Supervisor

KENYA TEA LIMITED
02.2021 - 12.2022
  • Supervised shipping and receiving, distribution and workplace safety.
  • Supervised warehouse operations by managing employees during shifts.
  • Supervised shipping and handling operations.
  • Maintained high levels of accuracy in daily operations.
  • Operated warehouse material handling equipment correctly to move loads.
  • Recorded information, shortages, and discrepancies to keep records current and accurate.
  • Oversaw inventory control levels and verified compliance with storage and organization processes.
  • Monitored employee performance and offered mentoring and leadership to improve any deficiencies.
  • Oversaw daily operations and shipping and handling processes.
  • Completed daily operations on time and maintained high standards of accuracy.

Education

Bachelor of Science - Business Management

Nairobi University
09.2022

Skills

  • Interpersonal skill- Ability to Communicate effectively, actively listen to colleagues, resolve conflict in a respectful manner
  • Time management- Ability to manage time and resources effectively
  • Teamwork- I enjoy and thrive working closely with others
  • Technical skill- Ability to operate windows,Microsoft Office,Google Drive\Docs
  • Language skill- Fluent in written and spoken English

Timeline

Package Sorter Volunteer

Salvation Army Thrift Store
08.2023 - Current

Salesperson

Queen Beauty Enterprise
01.2022 - 06.2023

Warehouse Supervisor

KENYA TEA LIMITED
02.2021 - 12.2022

Bachelor of Science - Business Management

Nairobi University

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CYNTHIA MAKAU