CYNTHIA LOPEZ-LOPEZ
Pomona
Summary
Detail-oriented and highly reliable administrative professional with strong front-office experience in high-volume environments. Skilled in attendance support, data entry, documentation management, customer service, and record keeping. Demonstrates excellent communication, organization, and multitasking abilities while maintaining confidentiality and professionalism. Bilingual in English and Spanish with experience assisting diverse families, students, and clients.
Personable and attentive with keen eye for detail and positive, upbeat attitude. Possesses strong organizational skills and proficiency in data entry and record-keeping, essential for maintaining accurate attendance records. Committed to ensuring smooth operations and contributing to well-managed, efficient environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Phlebotomist
American Bio Clinical Laboratories
09.2024 - Current
- Verified patient identity, insurance documentation, and intake information following HIPAA standards.
- Maintained accurate clinical records, completed data entry tasks, and ensured proper documentation.
- Communicated effectively with patients and provided high-quality service in a professional environment.
Service Representative / Front Desk
Sofive Soccer Center
06.2023 - 10.2025
- Managed customer check-ins, scheduling, membership accounts, and payment processing.
- Handled a high volume of phone calls, walk-ins, and inquiries with professionalism and accuracy.
- Performed detailed data entry and maintained organized records for daily operations.
- Assisted families, teams, and clients with scheduling conflicts, questions, and service needs.
- Supported office operations by organizing documents, updating information, and ensuring accurate logs.
Phlebotomy Extern
Clinica San Miguel
03.2024 - 03.2024
- Registered patients, updated records, and assisted with front-desk workflow.
- Supported documentation, data entry, and patient communication.
Chiropractic Assistant / Receptionist
ATLAS Health Clinic
01.2022 - 01.2022
- Checked in patients, verified information, and scheduled appointments.
- Managed phone calls, filing systems, and patient documentation.
- Provided administrative support including data entry, organization, and front-desk coordination.
- Delivered a welcoming atmosphere and ensured confidentiality and accuracy in all records.
Education
High School Diploma -
Ganesha High School
Pomona, CAPhlebotomy Technician I Certificate - undefined
U.S. Colleges
Montclair, CA05.2024
Skills
- Attendance & record management
- Data entry & documentation accuracy
- Front office & reception operations
- Scheduling and appointment coordination
- High-volume phone and walk-in support
- Professional communication (English & Spanish)
- Confidential information handling (HIPAA compliant)
- Customer service & conflict resolution
- Organization, time-management, and multitasking
- Respectfulness
- Strong organization
- Verbal and written communication
- Truancy reporting
Certification
- California Certified Phlebotomy Technician I (CPT1) — 2024
- National Phlebotomy Certification (NHA) — 2024
- CPR/AED & BLS — American Heart Association, 2024
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Phlebotomist
American Bio Clinical Laboratories
09.2024 - Current
Phlebotomy Extern
Clinica San Miguel
03.2024 - 03.2024
Service Representative / Front Desk
Sofive Soccer Center
06.2023 - 10.2025
Chiropractic Assistant / Receptionist
ATLAS Health Clinic
01.2022 - 01.2022
Phlebotomy Technician I Certificate - undefined
U.S. Colleges
High School Diploma -
Ganesha High School