Cynthia Lopez
Adelanto
Summary
Experienced and dedicated administrative professional with 17 years of service in the County of San Bernardino, specializing in office operations, staff support, and public service coordination. Proven ability to lead workgroups, facilitate team meetings and act as in-charge during supervisory absences. Completed county leadership programs, including Management Leadership Academy and Intro to Supervision. Demonstrated strengths in scheduling, document accuracy, team collaboration, and clerical efficiency. Actively contributes to the Community Engagement Team for Children and Family Services, supporting outreach efforts that promote child safety and family well-being. Committed to excellence in public service and ready to lead with integrity, organizational and purpose.
Overview
17
17
years of professional experience
Work History
Senior Office Assistant
County of San Bernardino
Victorville
05.2008 - Current
- Assisted in training new employees on office procedures and software systems.
- Maintained organized filing systems for easy access to vital information.
- Lead for various workgroups where I facilitated meetings by preparing agendas and taking detailed minutes.
- Collaborated with team members to improve workflow efficiency across departments.
- Answered questions from customers regarding services offered by Children and Family Services.
- Created spreadsheets to track project progress for the Phamatech desk.
- Performed daily clerical tasks such as photocopying, scanning documents, faxing information.
- Developed standard operating procedures for office processes for the RSAT desk.
- Assisted with onboarding of new employees by providing training materials and resources.
- Engaged with community members to gather feedback and address concerns with the Community Engagement Team.
- Acted as in charge and supervised daily operations to ensure efficiency and productivity in the workplace.
Education
Business Administration
Victor Valley College
Victorville, CASkills
- Records Management & Filing Systems
- Calendar management and meeting coordination
- Time-sensitive data entry and document accuracy
- Customer service
- Microsoft Office Suite (Word, Excel, Outlook)
- Knowledge of County Policies & Procedures
- Team collaboration
- Employee training
- Communication skills
- Strong organizational skills
Accomplishments
- Completed SBC - Insights Into Supervision - Learn Before You Lead
- Completed CRA - African American Track
- Completed Management & Leadership Academy
Languages
Spanish
Native/ Bilingual
Timeline
Senior Office Assistant
County of San Bernardino
05.2008 - Current
Business Administration
Victor Valley College
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