Cynthia Leung
Burnaby,BC
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Educational Coordinator
Elite Educational Institute
04.2023 - Current
- Monitored students' progress and assessed their skills in order to design individual learning plans.
- Provided support to teachers with lesson planning, instructional materials, and other resources.
- Assisted in the management of operational processes and procedures to ensure smooth operations.
- Handling payments and end of day bookkeeping.
- Provided administrative support to the executive team, including visiting students and parents and conducting tests and consultation.
Assistant Manager
Houcailei Tea House
09.2017 - 11.2022
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies
- Helped with planning schedules and delegating assignments to meet coverage and service demands
- Offering hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
Counter Attendants
Sulmida dessert cafe
04.2016 - 06.2017
- Managed multiple tasks in a high-volume environment
- Maintained a clean and organized appearance for restaurant areas to attract and retain customers
- Addressed guest complaints and resolved issues to promote satisfaction
- Processed customer orders and accurately entered into the order system
- Adhered to all safety and sanitation standards while preparing and delivering food.
Sales Associate
Channel 3 Enterprises LTD
06.2015 - 04.2016
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
- Provided positive first impressions to welcome existing, new and potential customers
- Helped customers locate products and checked the store system for merchandise at other sites
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
Education
Bachelor of Business Administration in Finance -
Simon Fraser University
Vancouver, BC01.2022
Skills
- Scheduling and Coordinating
- Problem Solving
- Sales Monitoring
- Managing Operations and Efficiency
- Orienting and Training
- Data Collection
Certification
Canadian Association of Snowboard, 2021 - present, Level 1 Instructor
Languages
Mandarin/Cantonese
Timeline
Educational Coordinator
Elite Educational Institute
04.2023 - Current
Assistant Manager
Houcailei Tea House
09.2017 - 11.2022
Counter Attendants
Sulmida dessert cafe
04.2016 - 06.2017
Sales Associate
Channel 3 Enterprises LTD
06.2015 - 04.2016
Bachelor of Business Administration in Finance -
Simon Fraser University
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