Summary
Overview
Work History
Education
Volunteer & Extracurricular
Certification
Languages
Timeline
Generic

Cynthia Kim

Toronto,Canada

Summary

Psychology B.Sc, a student at York University on the pre-med track, with a 4.0 GPA, and a strong passion for healthcare and patient-centred service. Experienced in luxury retail and hospitality, providing exceptional client care, building lasting relationships, and thriving in fast-paced environments. Recognized for professionalism, strong communication, and attention to detail, with leadership experience through peer mentoring and community initiatives.

Overview

1
1
Certification
5
5
years of professional experience

Work History

Shift Lead

Mango
Toronto, Canada
03.2026 - 08.2026
  • Oversaw store operations, coached team members, supported sales goals while maintaining premium brand standards.

Host & Runner

Cafe Landwer
Toronto, Canada
05.2025 - 03.2026
  • Delivered exceptional guest experiences by managing reservations, coordinating service flow, and ensuring efficient front-of-house operations.

Seasonal Brand Ambassador

Canada Goose
Toronto, Canada
09.2025 - 02.2026
  • Delivered exceptional customer service in a luxury retail environment, assisted customers with product selection, and maintained brand standards.

Cashier & Sales Associate

B2 Yorkdale
Toronto, Canada
06.2022 - 04.2025
  • Achieved the highest commission earnings across Ontario locations, consistently exceeding sales targets, and generating over $400,000 in annual sales.

Cashier Supervisor & Beauty Advisor

Shoppers Drug Mart
Toronto, Canada
01.2022 - 05.2024
  • Supervised cashiers, trained team members, and ensured customer service standards.

Education

Bachelor of Science - Psychology

York University
Toronto, ON
06.2029

OSSD -

Northview Heights Secondary School
Toronto, ON
06.2024

Volunteer & Extracurricular

  • Student Association of Health Management, Policy and Digital Health, Peer Mentor (January 2026 - Current)

          - Mentored fellow students by providing peer support, fostering an inclusive and collaborative learning environment

  • Antibes Community Centre, Youth Council Coordinator (October 2021 - October 2025)

             - Coordinated community service initiatives focused on supporting vulnerable populations, Led volunteer projects that promoted social responsibility and community engagement

  • Cope Council, President, (November 2022 - June 2024)

              - Led a student mental health council, Organized wellness initiatives, Promoted mental health awareness, Advocated for accessible support services

Certification

  • Smart Serve Certificate, 05/25
  • Food Handlers Certificate

Languages

  • Khmer (Fluent)

Timeline

Shift Lead

Mango
03.2026 - 08.2026

Seasonal Brand Ambassador

Canada Goose
09.2025 - 02.2026

Host & Runner

Cafe Landwer
05.2025 - 03.2026

Cashier & Sales Associate

B2 Yorkdale
06.2022 - 04.2025

Cashier Supervisor & Beauty Advisor

Shoppers Drug Mart
01.2022 - 05.2024

Bachelor of Science - Psychology

York University

OSSD -

Northview Heights Secondary School
Cynthia Kim