Cynthia Hunter
Apple Valley
Summary
Motivated professional with a strong work ethic and adaptability. Proven ability to work independently while mastering new skills quickly. Experienced in tax preparation, ensuring accurate and efficient returns through effective communication. Skilled in customer service, adept at managing high-volume needs and providing tailored recommendations to enhance satisfaction and drive revenue.
Overview
8
8
years of professional experience
Work History
Tax Preparer
H & R Block
Victorville
01.2025 - 02.2025
- Executed preparation of individual tax returns utilizing H & R Block software.
- Assisted clients in understanding tax documents and requirements.
- Reviewed client information for accuracy and completeness before submission.
- Furnished taxpayers with sufficient information and advice to verify correct tax form completion.
Receptionist
H &R Block
Victorville
01.2023 - 04.2023
- Answered multi-line phone system promptly and professionally, directing calls to appropriate personnel.
- Greeted visitors and guided them to relevant staff members for assistance.
- Managed incoming and outgoing mail and packages, ensuring timely delivery.
- Collaborated with team members to enhance overall office operations.
- Supplied callers with office address, directions, and employee contact information.
- Transmitted documents to customers via email, mail, or facsimile.
- Provided administrative support across departments, focusing on document preparation and data entry.
Independent Contractor/Cosmetologist/Barber
Veterans Canteen Service
Loma Linda
07.2017 - 02.2020
- Collaborated with clients to define project goals and expectations effectively.
- Managed daily operations of the business, including budgeting and financial reporting.
- Established loyal clientele through relationship-building and excellent customer service.
- Kept work stations clean and sanitized scissors, combs and other styling tools.
- Selected hair colors, products, and services based on customer preference and individually designed hair care plan.
- Maintained inventory of supplies such as clippers, scissors and razors.
Education
Bachelor of Science - Business Administration
University of Redlands
Redlands, CA08-2011
Skills
- Tax preparation and compliance
- HR Block software proficiency
- Client documentation management
- Form verification expertise
- Customer relationship management
- Data entry accuracy
- Effective communication
- Problem solving
- Attention to detail
- Research/due diligence
Timeline
Tax Preparer
H & R Block
01.2025 - 02.2025
Receptionist
H &R Block
01.2023 - 04.2023
Independent Contractor/Cosmetologist/Barber
Veterans Canteen Service
07.2017 - 02.2020
Bachelor of Science - Business Administration
University of Redlands
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