Cynthia Hernandez
Adelanto
Summary
Experienced Behavioral Interventionist and Paraprofessional with a proven track record of improving behavior and academic performance in students. Skilled in implementing behavior modification techniques and creating engaging lessons. Strong ability to develop positive relationships with students, parents, and colleagues. Proficient in medical assistance and healthcare administration, with a focus on providing excellent customer service and maintaining patient confidentiality.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Behavioral Health Paraprofessional
Epic Education Staffing
Hesperia, CA
02.2025 - Current
- Supported therapeutic interventions to enhance client engagement and emotional well-being.
- Assisted in implementing behavior modification plans tailored to individual client needs.
- Facilitated group sessions promoting social skills and peer interactions among clients.
- Monitored client progress, documenting observations for treatment plan adjustments.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Collaborated with educators to adapt instructional materials for various learning styles and abilities.
- Monitored student progress, providing feedback to teachers on academic and behavioral developments.
- Led small group sessions focused on skill-building in academic subjects and social interactions.
- Monitored student classroom and outdoors activities to promote student safety.
- Offered student support through special accommodations, extra assistance, and assessments.
- Supported teacher in development of individual learning strategies.
- Alerted instructor to student behavior or issues requiring intervention.
Paraprofessional
Maxim Healthcare
San Bernardino, CA
08.2023 - 07.2024
- Assisted teachers with planning and preparing lessons for students
- Provided guidance to students in the classroom setting
- Created and maintained positive relationships with students, parents, and colleagues
- Administered assessments to determine student's academic performance levels
- Collaborated with special education staff to develop Individualized Education Plans
- Helped implement behavior management strategies for individual students
- Ensured that all safety regulations were followed in the classroom environment
- Planned and led activities to develop students' physical, emotional and social growth
BEHAVIORAL INTERVENTIONIST
KEY ESSENTIALS INC
San Bernardino, CA
04.2022 - 07.2024
- Improved behavior by modeling positive choices and teaching socially acceptable options
- Planned daily activities to keep students engaged and on track with learning goals
- Implemented behavior modification techniques to improve student social and academic performance
- Promoted memory, cognition and language development with hands-on activities and individualized instruction
- Applied proven strategies to improve students' sensory- and perceptual-motor skills
- Utilized technology to create meaningful lessons that engage students
MEDICAL ASSISTANT RECEPTIONIST
INLAND INTERVENTIONAL MEDICAL
Rancho Cucamonga, CA
08.2022 - 04.2023
- Screened incoming phone calls, taking messages or forwarding to appropriate staff
- Collected co-payments and co-insurance and issued appropriate receipts during check-in
- Scanned and documented new patient information in electronic health records for registration purposes
- Used basic knowledge of medical terminology in daily office tasks
- Greeted patients immediately upon arrival, providing excellent customer service
- Maintained confidentiality of personal and financial information, protecting patient rights and complying with HIPAA regulations
- Evaluated daily schedules accommodating patient flow and minimizing missed appointments
PHLEBOTOMY TECHNICIAN EXTERN
BRIO CLINIC
Ontario, CA
04.2022 - 11.2022
- Assisted with specimen processing and pre-analytical testing functions
- Kept lab logs, reference materials and other important data up to date
- Checked paperwork for completeness and accuracy of information
- Answered patient questions regarding collection techniques and offered additional resources on collection process
- Drew blood from veins by vacuum tube, syringe and butterfly venipuncture methods
- Drew blood from capillaries by dermal puncture, such as heel and finger stick methods
CASE MANAGEMENT SPECIALIST
COVID RENT
San Bernardino, CA
07.2021 - 03.2022
- Researched and analyzed member or community needs to determine program directions and goals
- Submitted reports and reviewed reports and problems with superior
- Exceeded goals through effective task prioritization and great work ethic
- Handled 20-30 calls per day to address customer inquiries and concerns
SPECIAL NEEDS CHILD CAREGIVER
FUNDACION ESPERANZA
08.2019 - 12.2019
- Helped with massages, physical therapy and other therapeutic procedures to enhance mobility
- Promoted language development skills in non-verbal clients through reading and storytelling
- Offered emotional support by counseling clients
- Observed and monitored children's play activities
- Dressed children and changed diapers
DENTAL RECEPTIONIST
SMILE DENTAL GROUP
01.2017 - 08.2019
- Answered and managed incoming calls to schedule patient appointments and confirm upcoming appointments
- Greeted persons entering establishment to determine nature and purpose of visit
- Organized charts regularly in accordance with clinics' policies and procedures
- Completed insurance or other claim forms
- Scheduled tests and procedures for patients, such as lab work and x-rays, based on physician orders
Education
Completed coursework towards General Education - Speech Pathology
Biola University
La Mirada, CAPhlebotomy Technician - undefined
AUMT Institute
Ontario06.2022
High School Diploma - undefined
Wilmer Amina Carter High School
Rialto, CA06.2018
Skills
- Special Needs Childcare
- Early Childhood Development
- Group and Individual Care
- Emotional Development
- Medical Assistance
- Healthcare Administration
- Life skills training
- Autism spectrum support
- Teacher support
Certification
Phlebotomy Technician
LANGUAGES
English Fluent
Spanish Fluent
Timeline
Behavioral Health Paraprofessional
Epic Education Staffing
02.2025 - Current
Paraprofessional
Maxim Healthcare
08.2023 - 07.2024
MEDICAL ASSISTANT RECEPTIONIST
INLAND INTERVENTIONAL MEDICAL
08.2022 - 04.2023
BEHAVIORAL INTERVENTIONIST
KEY ESSENTIALS INC
04.2022 - 07.2024
PHLEBOTOMY TECHNICIAN EXTERN
BRIO CLINIC
04.2022 - 11.2022
CASE MANAGEMENT SPECIALIST
COVID RENT
07.2021 - 03.2022
SPECIAL NEEDS CHILD CAREGIVER
FUNDACION ESPERANZA
08.2019 - 12.2019
DENTAL RECEPTIONIST
SMILE DENTAL GROUP
01.2017 - 08.2019
Completed coursework towards General Education - Speech Pathology
Biola University
Phlebotomy Technician - undefined
AUMT Institute
High School Diploma - undefined
Wilmer Amina Carter High School