Cynthia Gutierrez
La Puente
Summary
Compassionate Certified Nursing Assistant with experience in diverse healthcare settings including long-term care, assisted living, and rehabilitation facilities. Noted for ability to foster relationships with patients and their families while maintaining professional boundaries. Previous roles demonstrate positive impact on patient satisfaction and quality of care.
Overview
15
15
years of professional experience
Work History
CNA
Royal gardens healthcare
Alhambra
06.2022 - Current
- Reported changes in patient conditions to registered nurse or physician.
- Assisted in preparing meals according to prescribed diets while monitoring food consumption levels.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
Cna
All American Healthcare
Los Angeles
01.2022 - 06.2022
- Used mobility devices to transport patients.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Assisted residents in preparing for activities and social programs.
- Distributed drinking water and nourishment to residents.
Cna
Colonial Gardens Nursing Home
Pico Rivera
05.2016 - 01.2022
- Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
- Participated in educational programs designed to improve knowledge of health care practices.
- Documented patient care services by charting in designated areas.
- Assisted with range of motion exercises and other rehabilitative activities per physician orders.
- Utilized appropriate safety measures when handling hazardous materials or waste products.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Provided emotional support to family members during difficult times.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Monitored food intake and output as directed by nursing staff.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
Assistant Manager
Little Caesars Pizza
Los Angeles
01.2010 - 01.2015
- Established processes for monitoring customer satisfaction levels.
- Communicated regularly with customers to gain insights into their needs.
- Performed daily opening and closing procedures for the register area.
- Assisted cashiers with resolving customer complaints and inquiries.
- Monitored inventory levels, reordered supplies as necessary, and updated inventory records accordingly.
Education
High School Diploma -
Roosevelt High School
Los Angeles, California06-2009
Some College (No Degree) - Medical Assistant Certification
UEI College
Huntington Park, CASkills
- Patient monitoring
- Vital signs measurement
- Basic life support
- Safety protocols
- Team collaboration
- Health care documentation
- Patient transport
- Problem solving
- Time management
Timeline
CNA
Royal gardens healthcare
06.2022 - Current
Cna
All American Healthcare
01.2022 - 06.2022
Cna
Colonial Gardens Nursing Home
05.2016 - 01.2022
Assistant Manager
Little Caesars Pizza
01.2010 - 01.2015
High School Diploma -
Roosevelt High School
Some College (No Degree) - Medical Assistant Certification
UEI College