Cynthia Gonzalez
Bakersfield
Summary
Detail-oriented event coordinator with expertise in logistics and vendor management. Proven track record in ensuring client satisfaction through effective problem-solving and communication.
Overview
10
10
years of professional experience
Work History
Rolling Fatties Catering
Self-employeed
Bakersfield
05.2022 - Current
- Coordinated with outside vendors to provide services such as food catering or entertainment needs.
- Coordinated with outside vendors for services such as food catering for special events.
- Ordered food catering for special events held at the office premises.
- Followed established sanitation procedures when handling food products.
- Prepared salads, sandwiches, and other food items according to customer requests.
- Trained new catering assistants in proper procedures and customer service standards.
- Ensured proper storage of food items in accordance with sanitation guidelines.
- Followed all safety and sanitation guidelines when handling food and cleaning kitchen areas.
Administrative Assistant
Premium Credit Bureau
Bakersfield
05.2019 - 10.2022
- Managed daily office operations and ensured efficient workflow.
- Coordinated communication between departments and external partners.
- Organized and maintained filing systems for sensitive client information.
- Assisted in preparing documentation for credit reports and audits.
- Scheduled appointments and managed calendars for executive staff.
- Utilized office software to maintain databases and generate reports.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Maintained office supplies inventory by checking stock to determine inventory level.
- Handled confidential documents in an organized fashion according to established protocol.
Dispatcher
Broadband Telecom Services
Bakersfield
07.2018 - 07.2019
- Coordinated daily dispatch schedules for field technicians and service appointments.
- Managed communication between technicians and customers for service updates.
- Utilized dispatch software to track service requests and technician locations.
- Assigned tasks based on technician availability and skill sets.
- Monitored service delivery to ensure timely completion of installations and repairs.
- Collaborated with customer service to resolve scheduling conflicts efficiently.
- Trained new dispatchers on software systems and company protocols.
- Managed a large volume of phone calls while ensuring accuracy in data entry.
- Assigned drivers to appropriate routes based on customer needs.
Property Manager
19th Street Investment
Bakersfield
10.2015 - 05.2018
- Managed tenant relations and addressed concerns promptly.
- Oversaw lease agreements and ensured compliance with regulations.
- Implemented marketing strategies to attract prospective tenants.
- Trained and supervised staff on property management procedures.
- Developed community engagement initiatives for tenant satisfaction.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
- Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
- Collected monthly assessments, rental fees, deposits and payments.
- Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
- Ensured that all rent payments were collected on time by following up with delinquent tenants.
Event Coordinator
JCs Place Event Venue
Bakersfield
10.2015 - 05.2018
- Coordinated event logistics for diverse gatherings at a premier venue.
- Developed detailed event plans and timelines for smooth execution.
- Managed vendor relationships to ensure quality service delivery.
- Oversaw setup and breakdown of event spaces to meet client specifications.
- Communicated with clients to capture their vision and requirements effectively.
- Collaborated with staff to troubleshoot issues during events promptly.
- Trained junior team members on best practices in event coordination.
- Created detailed reports outlining event planning progress, timelines, budgets, and other relevant information.
- Provided on-site support during the day of the event including problem solving if necessary.
- Developed event themes and concepts to ensure successful execution of events.
- Assisted guests throughout the duration of an event by providing directions or answering questions about available amenities.
- Collaborated with clients to identify their goals and expectations from the event.
- Ensured effective communication between vendors and suppliers before, during and after the event.
- Managed logistics related to transportation, catering, entertainment, decorations for events.
Education
High School Diploma -
East High School
Bakersfield, CA06-1994
Skills
- Food safety
- Event logistics
- Catering coordination
- Office administration
- Vendor management
- Customer relationship management
- Active listening
- Calm under pressure
- Verbal communication
- Excellent communication
- Dependable and responsible
- Problem solving
- Team collaboration
- Time management
References
References available upon request.
Timeline
Rolling Fatties Catering
Self-employeed
05.2022 - Current
Administrative Assistant
Premium Credit Bureau
05.2019 - 10.2022
Dispatcher
Broadband Telecom Services
07.2018 - 07.2019
Property Manager
19th Street Investment
10.2015 - 05.2018
Event Coordinator
JCs Place Event Venue
10.2015 - 05.2018
High School Diploma -
East High School