Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cynthia Gonzalez

Fresno

Summary

Dynamic professional Veteren with a proven track record in outreach initiatives and relationship building, notably at GRID Alternatives. Excelled in developing partnerships and educating communities, blending exceptional interpersonal and organizational skills. Achieved significant improvements in customer retention and team proficiency, underscoring a commitment to excellence and impactful community engagement.

Overview

10
10
years of professional experience

Work History

Outreach Coordinator

GRID Alternatives
12.2019 - 09.2020
  • Developed partnerships with relevant stakeholders, strengthening the organization''s presence in the community.
  • Process and coordinate with the utility for the interconnection process
  • Educate homeowners on the benefits of solar, and deliver training sessions on how they can maximize their savings with the solar system and how to read their bill
  • Comfortable working independently and as part of a team, and willing to pitch in as needed, especially with training SolarCorps Fellows, other staff, interns and volunteers

Car Dealership Sales Associate

Honda North
08.2017 - 10.2019
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.

E-5 Sergeant

Army National Gaurd
04.2010 - 04.2018
  • Conducted thorough inspections of equipment prior to deployment, ensuring compliance with safety standards.
  • Maintained open lines of communication with superiors, keeping them informed of ongoing activities and progress toward objectives.
  • Developed comprehensive training programs tailored to individual skill sets and unit needs.
  • Served as a mentor and role model, fostering professional development among junior enlisted personnel.
  • Enforced strict adherence to safety protocols, reducing accidents and injuries during operations.
  • Led squad members in high-stress environments, demonstrating effective decision-making under pressure.

Education

High School Diploma -

SunnySide High School
Fresno, CA
06-2010

Skills

  • Outreach initiatives
  • Nonprofit experience
  • Community education
  • Event coordination
  • Attention to detail
  • Multitasking Abilities
  • Relationship building
  • Decision-making
  • Interpersonal skills
  • Organizational skills

Timeline

Outreach Coordinator

GRID Alternatives
12.2019 - 09.2020

Car Dealership Sales Associate

Honda North
08.2017 - 10.2019

E-5 Sergeant

Army National Gaurd
04.2010 - 04.2018

High School Diploma -

SunnySide High School
Cynthia Gonzalez