Cynthia Garcia
Pico Rivera
Summary
To obtain a position in the administration/customer service field that will allow me to utilize my skills and experience in a challenging environment to achieve company goals.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work History
Call Center
Active life
Los Angeles
01.2021 - 01.2024
- Manage a high volume of inbound and outbound calls
- Update patient records
- Verify patient insurances and authorizations
- Ensure customer satisfaction
Community Support Specialist
Mexican American Opportunity Foundation (MAOF)
01.2016 - 01.2021
- Provide direct care, guidance and instruction to the children of the MAOF Head Start program
- Assist and monitor childrens' activities, workshops, and special events
- Maintain current records as required by the program and ensuring their confidentiality
Education
High School Diploma -
Van Nuys High School
Van Nuys , Ca 08.1996 - 06.2000
Skills
- Insurance verification
- Strong communication skills in English and Spanish
- Active listening
- Positive attitude
- Time management
Timeline
Call Center
Active life
01.2021 - 01.2024
Community Support Specialist
Mexican American Opportunity Foundation (MAOF)
01.2016 - 01.2021
High School Diploma -
Van Nuys High School
08.1996 - 06.2000
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