Cynthia Engle
Bakersfield
Summary
Dedicated professional with strong customer service skills. Experienced in performance monitoring and cash handling, committed to enhancing customer satisfaction and service quality.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Cashier Team Lead
Aramark Food Service
Bakersfield
06.2009 - 12.2025
- Assisted cashiers with resolving customer complaints and inquiries.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Monitored cashier performance, providing feedback to enhance service quality and efficiency.
- Monitored cashier performance, providing feedback as needed.
- Counted and balanced cashier drawers.
- Processed payments promptly for customers to exceed productivity standards.
- Monitored cashier performance, providing feedback to enhance service quality.
Cashier/Food Service Worker
Sodexho Dining Services
Bakersfield
09.1999 - 06.2009
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Greeted customers and answered any questions they had about the store's products and services.
- Assisted customers with inquiries and provided information about menu items and services.
- Worked closely with front-end staff to assist customers.
- Collaborated with team members to maintain cleanliness of work areas and ensure compliance with health codes.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Collected payments and provided accurate change.
- Maintained work area and kept cash drawer organized.
- Followed food safety regulations pertaining to sanitation, food handling and storage.
- Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
- Prepared food items according to established recipes and quality standards.
Education
High School Diploma -
College Park High
Pleasant Hill, CA06-1989
Skills
- Customer service
- Cash handling
- Inventory management
- Quality assurance
- Performance monitoring
- Customer relationship management
- Workplace safety
- Safety rules
- Product knowledge
- Product restocking
Certification
California Food Handler Certificate
Accomplishments
Academic Senate CSU Bakersfield Commendation and Celebration of Cynthia Engle
Timeline
Cashier Team Lead
Aramark Food Service
06.2009 - 12.2025
Cashier/Food Service Worker
Sodexho Dining Services
09.1999 - 06.2009
High School Diploma -
College Park High