Cynthia Duffy
Kingston,ON
Summary
Proven leader in retail merchandising and installation, excelling in fast-paced environments with a track record of completing projects efficiently and under budget for GCCI Inc. Skilled in visual merchandising and team collaboration, consistently enhancing brand awareness and customer satisfaction. Managed over 150 accounts, demonstrating exceptional problem-solving abilities and reliability.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
18
18
years of professional experience
Work History
Team Lead Merchandiser and Installer
GCCI Inc
12.2010 - Current
- New store set ups for Sally Beauty and Cosmo Prof
- Complete installation of racking
- Complete merchandising (in depth product knowledge) and price label entire store
- Review floor plans and planograms and make decisions in a fast paced environment
- Time sensitive with turn overs in 7 days
- Ensure project is completed efficiently and on budget
- Contract work only
Team Lead for Merchandising and Install
Canada's Best Merchandising Services
05.2010 - Current
- Train new team members by relaying information on company procedures and safety requirements.
- Serve as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Oversee all installations and compliance to planograms
- Manage schedules, accept time off requests and find coverage for short shifts.
- Travel across Canada performing resets and new store set ups
- Contracts include Pet Smart; Hallmark; Parts Source; Peavy Mart; Pet Value; Bed, Bath & Beyond; Bye Bye Baby
- Contract work only
Merchansider/Sales Representative
RDTS
10.2018 - 04.2022
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through networking and relationship building.
- Worked directly with Store manager or ASM at Lowes; RONA; Wal-Mart; Home Depot.
- Recorded OOS in hardware; auto; paint; lighting and reported daily online
Merchandiser/Sales Representative
Merchandising Consultants Associates
05.2006 - 02.2014
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Maintained 150+ accounts in an assigned territory
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Contracts included Colgate; Wisers; Ferrero Rocher
Education
High School Diploma -
Sydenham High School
Sydenham, ONSkills
- Brand Awareness
- Friendly and outgoing
- Reliable and punctual
- Problem solver
- Manage schedules
- Product inventory counts
- Pricing and Signage Updates
- Visual Merchandising
- Teamwork and Collaboration
- Time Management
Languages
English
Elementary
Timeline
Merchansider/Sales Representative
RDTS
10.2018 - 04.2022
Team Lead Merchandiser and Installer
GCCI Inc
12.2010 - Current
Team Lead for Merchandising and Install
Canada's Best Merchandising Services
05.2010 - Current
Merchandiser/Sales Representative
Merchandising Consultants Associates
05.2006 - 02.2014
High School Diploma -
Sydenham High School
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