Cynthia Cortes
San Fernando
Summary
Adept at multitasking and organization, I worked as a Crew Member at La Michoacana Ice Cream Parlor, where I provided great customer service and teamwork. By efficiently managing multiple orders and maintaining cleanliness, I significantly contributed to a positive dining experience. My skills in cash handling and clear communication were pivotal in addressing customer concerns effectively.
Overview
1
1
year of professional experience
Work History
Crew Member
La Michoacana Ice Cream Parlor
03.2024 - 06.2025
- Worked front counter and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Education
High School Diploma -
PUC Lakeview Charter High School
Sylmar, CA06.2024
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Cash handling
- Clear communication
Languages
Spanish
Native or Bilingual
Timeline
Crew Member
La Michoacana Ice Cream Parlor
03.2024 - 06.2025
High School Diploma -
PUC Lakeview Charter High School
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