Summary
Overview
Work History
Education
Skills
Timeline
Generic

CYNTHIA CASTILLO

Calexico

Summary

Dynamic professional with extensive experience in customer service and cash handling at ABC MONEY EXCHANGE. Proven ability to lead teams and enhance operational efficiency. Skilled in data entry and effective communication, consistently resolving customer inquiries and ensuring compliance with policies. Recognized for maintaining accurate financial transactions and fostering positive tenant relations as an Apartment Manager.

Overview

2
2
years of professional experience

Work History

Cashier Supervisor

ABC MONEY EXCHANGE
Calexico
04.2025 - Current
  • Supervised daily cash handling and transactions for currency exchange operations.
  • Trained new cashiers on customer service and operational procedures.
  • Assisted customers with transactions and provided information on services offered.
  • Resolved customer inquiries and complaints with effective communication skills.
  • Monitored compliance with company policies and procedures during exchanges.
  • Greeted customers and responded to requests for information.
  • Counted tills for beginning of shift with start money and balanced and reconciled register at end of shift.
  • Organized and managed daily cashier operations, ensuring accuracy of all financial transactions.

Receptionist

IMPERIAL VALLEY MEDICAL CENTER
El Centro
11.2024 - 06.2025
  • Managed incoming calls and routed them to relevant staff members.
  • Maintained a clean and organized reception area for welcoming atmosphere.
  • Assisted in filing documents and managing office supplies inventory.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Greeted visitors and provided them with assistance.
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Updated and recorded customer or client information to maintain accounts.
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
  • Processed payments and updated accounts to reflect balance changes.
  • Updated daily log book with information about visitors entering the premises.

Apartment Manager

CASA DEL RETIRO
CALEXICO
07.2023 - 06.2024
  • Managed tenant relations and addressed inquiries promptly.
  • Assisted in lease agreements and tenant onboarding processes.
  • Conducted property inspections to ensure compliance with safety standards.
  • Oversaw property maintenance requests and coordinated repairs efficiently.
  • Maintained accurate records of rental payments and lease renewals.
  • Responded promptly to emergency maintenance requests from tenants 24 hours a day 7 days a week as needed.
  • Performed regular walkthroughs of each unit to identify potential issues or hazards that require attention.
  • Collected rent payments from residents in accordance with lease agreements.
  • Prepared and submitted monthly tenant visit logs.
  • Organized move-in and move-out procedures for new or departing tenants.
  • Scheduled routine inspections of common areas such as laundry rooms, hallways, lobbies.
  • Oversaw daily operations, maintenance, and administration of various properties.

Education

Associate of Science -

Imperial Valley College
Imperial, CA
08-2024

Skills

  • Customer service
  • Data entry
  • Cash handling
  • Property management
  • Accounting procedures
  • Effective communication
  • Cashier supervision
  • Team leadership
  • Order management
  • Cash register operation

Timeline

Cashier Supervisor

ABC MONEY EXCHANGE
04.2025 - Current

Receptionist

IMPERIAL VALLEY MEDICAL CENTER
11.2024 - 06.2025

Apartment Manager

CASA DEL RETIRO
07.2023 - 06.2024

Associate of Science -

Imperial Valley College

Similar Profiles

CREATE PROFILE
CYNTHIA CASTILLO