Cynthia Carrillo
San Leandro
Summary
Dynamic material handler with a proven track record at FedEx Corporation, excelling in logistics and inventory management. Recognized for enhancing team performance through effective training and maintaining workplace cleanliness. Skilled in package handling and problem-solving, ensuring efficient operations and customer satisfaction. Committed to safety and operational excellence.
Material handling professional with substantial experience in logistics and warehouse operations. Skilled in inventory management, equipment operation, and safety compliance. Strong focus on team collaboration and achieving results. Known for adaptability and reliability in fast-paced environments.
Professional in logistics and supply chain management with extensive experience optimizing material flow and inventory control. Known for reliability in team settings and adaptability to changing demands. Skilled in warehouse software systems and safety protocols, fostering productive and secure work environment.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Material Handler
FedEx Corporation
10.2024 - Current
- Trained new employees on material handling techniques and safety standards, enhancing team performance.
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Used hand-held scanners and physical logs to accurately track item movements.
- Prevented product damage by carefully loading and unloading materials using appropriate equipment.
- Operate loader,belt loader,aircraft
Mail Sorter
OnTrak
03.2021 - 01.2023
- Operated sorting machinery to efficiently categorize incoming mail and packages.
- Maintained accurate records of sorted items for tracking and inventory purposes.
- Reviewed outgoing mail for accuracy, ensuring proper labeling and compliance with postal regulations.
- Collaborated with team members to optimize sorting processes and improve workflow efficiency.
- Developed standard operating procedures that increased consistency in mail handling practices.
- Received and sorted incoming mail, ensuring accurate delivery to intended recipients.
- Reviewed incoming mail for proper date, postage and barcode scans.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Maintained a clean and organized work environment for optimal sorting efficiency.
- Scanned incoming pieces, logging and uploading information into mail-tracking system to support resolution of future inquiries.
- Supported postal service operations by performing additional tasks as needed, such as package handling or customer assistance.
- Evaluated mail trays to determine proper placement.
- Contributed to a reduction in lost or misplaced mail through diligent tracking and record-keeping procedures.
Machine Operator
KennerleySpratling
02.2019 - 02.2021
- Operated machinery to meet production schedules, ensuring efficiency and quality standards.
- Monitored equipment performance, identifying and resolving issues to minimize downtime.
- Conducted routine maintenance checks on machines, maintaining optimal functionality and safety compliance.
- Collaborated with quality control teams to ensure product specifications were consistently met.
- Developed training materials for operator onboarding, improving knowledge retention and operational efficiency.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Operated various types of machinery, contributing to the successful completion of diverse projects.
- Set up and ran machinery to produce exceptional products for industrial needs.
Material Handler
FedEx:Ground
01.2017 - 01.2019
- Operated forklifts and pallet jacks to transport materials efficiently within warehouse.
- Conducted regular safety inspections on equipment, promoting adherence to safety protocols.
- Collaborated with team members to streamline loading and unloading procedures for improved workflow.
- Maintained cleanliness and organization in work areas to promote safety standards.
- Loaded and unloaded shipments, ensuring accurate inventory tracking and storage.
- Assisted in training new employees on equipment usage and safety protocols.
- Implemented improved packing methods, reducing damage during transit.
- Sorted materials for scanning to meet production goals.
- Provided backup support to other warehouse functions as needed during peak periods or staff shortages, ensuring seamless operations.
- Observed safety procedures and practices to prevent injury.
- Leveraged forklift, hand truck or electric dolly to move or stack materials.
Sales Associate
Kohls Department Store
10.2016 - 12.2018
- Fostered strong customer relationships through proactive engagement and personalized service.
- Utilized point-of-sale systems to efficiently process transactions and manage inventory levels.
- Trained and mentored new sales associates on company policies and product knowledge.
- Collaborated with team members to optimize store layout for improved customer flow and experience.
- Implemented promotional strategies that enhanced product visibility and increased sales volume.
- Analyzed customer feedback to identify trends, driving adjustments in service delivery and product offerings.
- Maintained accurate inventory records, ensuring timely replenishment of stock to meet customer demand.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Cashier Team Lead
Round Table Pizza, Inc
08.2015 - 10.2016
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- keeping a clean workspace.
- Supervised daily operations and ensured team compliance with company policies and procedures.
- Trained new cashiers in customer service protocols and register operation efficiency.
- Managed cash handling processes, reducing discrepancies through meticulous oversight.
Sales Associate
Banana Republic Factory Store
08.2013 - 08.2015
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Worked well in a team setting, providing support and guidance.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Making tickets,answering phone calls, using computer skills in office ,excel, windows, managing inventory.
Sales Supervisor
Bonita's Creative Zone
06.2012 - 09.2013
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Given opportunity to travel with the manager to further the business.
- been given the responsibility of managing the store alone, opening /closing.
- Proved successful working within tight deadlines and a fast-paced environment.
- Excellent communication skills, both verbal and written.
- Used advanced computer skills to navigate inventory systems quickly while assisting customers effectively.
- Used basic computer skills to key customer names, addresses, statistical information, or other data.
- Utilized advanced computer skills to manage databases, track sales metrics, and create reports for management review.
- Improved computer skills of students by delivering engaging and interactive training sessions.
- Expedited document processing by utilizing advanced computer skills like word processing, spreadsheets creation and data manipulation tools.
- Enhanced student computer skills by developing interactive and engaging lesson plans.
Sales Manager
Self Employed
02.2009 - 07.2012
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Established strong relationships with key clients, enhancing customer loyalty and retention rates.
Education
High School Diploma -
San Leandro High School
San Leandro06-2013
Skills
- Material handling
- Loading and unloading
- Order picking
- Positive attitude
- Attention to detail
- Warehouse operations
- Package handling
- Heavy lifting
- Workplace cleanliness
- Customer service
- Shipping and receiving
- Materials handling and transport
- Truck loading and unloading
- Pallet jack operation
- Material packaging
- Pick ticket orders
- Inventory management
- Paperwork completion
- Logistics
- Problem-solving
Certification
- Marketing completion Certification.
- Entrepreneurship completion Certification.
- California Food Handler card Certification.
Languages
English
Full Professional
Timeline
Material Handler
FedEx Corporation
10.2024 - Current
Mail Sorter
OnTrak
03.2021 - 01.2023
Machine Operator
KennerleySpratling
02.2019 - 02.2021
Material Handler
FedEx:Ground
01.2017 - 01.2019
Sales Associate
Kohls Department Store
10.2016 - 12.2018
Cashier Team Lead
Round Table Pizza, Inc
08.2015 - 10.2016
Sales Associate
Banana Republic Factory Store
08.2013 - 08.2015
Sales Supervisor
Bonita's Creative Zone
06.2012 - 09.2013
Sales Manager
Self Employed
02.2009 - 07.2012
High School Diploma -
San Leandro High School