CYNTHIA BRADBURY
Cincinnati,Ohio
Summary
Professional with strong background in care coordination. . Known for effective team collaboration and achieving measurable results. Adaptable to changing needs with robust communication and organizational skills. Reliable and focused on delivering high-quality care outcomes. Utilizes effective communication and organizational skills to ensure continuity of care. Track record of supporting patient needs and improving care processes through teamwork and problem-solving
Overview
18
18
years of professional experience
Work History
Lead Care Coordinator
Assisting Hands Home Care
06.2017 - Current
- Enhanced care coordination by effectively managing schedules
- Collaborated with care management to provide quality home care
- Manage client caseloads effectively, ensuring timely follow-up and appropriate interventions
- Developed and maintained strong relationships with clients and families to deliver quality home care
- Motivated and lead coordination team to achieve high levels of success
- Contributed to the development of organizational policies and procedures related to care coordination
Human Resource Coordinator
Vitas Healthcare
09.2014 - 06.2017
- Assist with day to day operations of the HR department
- Payroll processing to include RPA , data entry, payroll reports, corrections
- Maintained Human resource information and kept employee files up to date and accurate
- Conducted new employee onboarding and provided ongoing orientation training
- Supported HR functions with emphasis on record keeping , data entry and general HR tasks.
- Completed background and reference checks to facilitate hiring and onboarding of employees
- Back up secretary answering business phones and connecting multiple lines
- Physician Itineraries
- Compiled and monitored data for employee records and personnel documents to support accurate recordkeeping.
- Maintained accurate records of employee information using up-to-date human resource databases.
Volunteer Coordinator
Vitas Innovative Hospice Care
01.2012 - 09.2014
- Recruited and trained new volunteers on volunteer program goals and objectives.
- assisted with events involving multiple teams of volunteers,
- Maintained regular communication with volunteers through newsletters, social media updates, and personal check-ins, keeping them engaged and informed about upcoming opportunities.
- Managed and tracked volunteer hours and progress to support accurate documentation.
- Developed comprehensive training materials to ensure volunteers were well-prepared for their roles.
- Collaborated with other departments to maximize impact of volunteer efforts.
- Managed volunteer calendar and verified coverage of key roles during volunteer unavailability.
- Provided ongoing support to volunteers addressing any concerns or issues promptly to ensure satisfaction and commitment to the organization''s goals.
- assisted with recognition events to show appreciation for volunteer contributions, boosting morale and promoting a positive organizational culture.
Education
Southwestern Ohio Business
09.1996
Skills
- New employee orientation
- Recruitment
- Staffing
- Case management
- Documentation
- Organizational skills
- Medical terminology understanding
- Documentation proficiency
- Goal setting
- Policy adherence
- Problem-solving
- Time management
- Multitasking and organization
- Team collaboration
- HIPAA compliance
- Active listening
- Client relationship management
- Workflow management
Timeline
Lead Care Coordinator
Assisting Hands Home Care
06.2017 - Current
Human Resource Coordinator
Vitas Healthcare
09.2014 - 06.2017
Volunteer Coordinator
Vitas Innovative Hospice Care
01.2012 - 09.2014
Southwestern Ohio Business
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