Cynthia Betame Grado
San Diego
Summary
Dynamic phlebotomist with proven expertise at Octapharma Plasma, excelling in venipuncture techniques and customer service. Adept at optimizing workflows and ensuring compliance, I effectively managed high patient volumes while maintaining specimen integrity. Committed to infection control and quality assurance, I consistently enhanced donor safety and satisfaction.
Overview
4
4
years of professional experience
Work History
Phlebotomist
Octapharma Plasma
San Diego
09.2023 - Current
- Collected specimens through venipuncture and managed plasmapheresis machines.
- Verified patient eligibility, processed intake, and performed vital sign screenings for 40+ donors daily.
- Coordinate operational work flow to mange high patinet volumes while matianing complience with healthcsre regulations
- Provide post-procedure care instructions, ensuring patient understanding and satisfaction
- Maintained clear communication with patients to explain procedures, reducing anxiety and enhancing cooperation
- Executed clinical tasks with precision, including patient preparation, equipment setup, and post-procedure monitoring.
- Ensure accurate patient identification, sample labeling, and processing to maintain specimen integrity.
Phlebotomist
Biolife Plasma Services
San Diego
12.2021 - 09.2023
- Operated and maintained plasmapheresis equipment, troubleshooting issues to reduce downtime.
- Conducted eligibility screenings, including medical history reviews and vital signs, to ensure patient/donor safety.
- Performed high-volume venipuncture and capillary collections with precision, ensuring accurate specimen labeling and patient comfort.
- Applied strict infection-control practices and aseptic techniques to safeguard patients, staff, and specimen integrity.
- Monitored donor vitals and identified adverse reactions, providing immediate care and escalating STAT situations as needed.
Education
CPT 1 -
Phlebotomy Speciality Training
San Diego, CAHighschool Diploma -
Health Sciences High and Middle college
San Diego, CASkills
- Customer service
- Workflow optimization
- Infection control
- Specimen management
- Venipuncture techniques
- Equipment maintenance
- Medical history review
- Compliance auditing
- Quality assurance practices
Timeline
Phlebotomist
Octapharma Plasma
09.2023 - Current
Phlebotomist
Biolife Plasma Services
12.2021 - 09.2023
CPT 1 -
Phlebotomy Speciality Training
Highschool Diploma -
Health Sciences High and Middle college