Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Cynthia Bermudez

San Bernardino

Summary

Dynamic Sales Associate with proven expertise at Walmart, excelling in customer service and cash handling. Recognized for enhancing customer engagement and fostering teamwork, I effectively resolved conflicts and assessed client needs, ensuring a positive shopping experience. Committed to maintaining high standards in merchandise presentation and operational efficiency.

Overview

6
6
years of professional experience

Work History

Sales Associate

Walmart
Colton, CA
03.2020 - Current
  • Assisted customers with clothing selections or other products throughout the store and inquiries.
  • Maintained organized and stocked merchandise displays. Including deep cleaning of displays and work floor space.
  • Processed transactions accurately at point of sale systems. And knowing how to handle cash transactions.
  • Collaborated with team members to enhance customer service experience. Including taking over other areas outside of my specific assigned workspace.
  • Answering phone calls and directing customers over the phone as well as in person.

Education

High School Diploma -

John W North West High School
Riverside, CA
07.2013

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Listening skills
  • Excellent people skills
  • Cash handling
  • Verbal/written communication
  • Client service
  • Conflict resolution
  • Sales expertise
  • Customer needs assessment
  • Complex Problem-solving
  • Guest relations
  • Sales training
  • Negotiation tactics
  • Fitting room maintenance
  • Dispute mediation
  • Customer engagement
  • Written and oral communication skills
  • Calm demeanor
  • Positive and professional

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Sales Associate

Walmart
03.2020 - Current

High School Diploma -

John W North West High School
Cynthia Bermudez