Cynthia Atkinson
Lakeside
Summary
Practiced professional with many years of experience coordinating daily medical office activities. Organized client and physician appointment schedules, maintained records, and handled office administration. Dedicated to promoting patient health through effective office management.
Overview
33
33
years of professional experience
1979
1979
years of post-secondary education
Work History
Medical Office Coordinator
Sharp Grossmont Hospital
La Mesa
05.1992 - 07.2025
- Coordinated patient appointments and managed scheduling for medical staff.
- Ensured compliance with healthcare regulations and hospital policies.
- Processed patient insurance claims and verified coverage details.
- Communicated effectively with patients regarding medical inquiries and follow-ups.
- Assisted in training new administrative staff on office procedures.
- Collaborated with healthcare providers to streamline patient flow and services.
- Developed policies and procedures related to front desk operations.
- Participated in training sessions on new software programs used within the office environment.
- Provided administrative support to physicians, nurses and other health care personnel as needed.
- Answered incoming calls from patients and provided basic information about services offered by the office.
- Served as a liaison between the practice manager and other departments within the organization.
- Maintained consistent patient confidentiality in alignment with HIPAA protocols by using encryption software.
Education
Hoover High School
San Diego, CASkills
- Patient scheduling
- Insurance verification
- Healthcare compliance
- HIPAA protocols
- Communication skills
- Problem solving
- Attention to detail
- Team collaboration
- Time management
- Healthcare administration
- Office management
- HIPAA compliance
- Patient scheduling proficiency
- Interpersonal relationship building
- Teamwork orientation
- Multitasking prowess
- Problem-solving
Accomplishments
- Employee of the month for Grossmont Hospital.
Timeline
Medical Office Coordinator
Sharp Grossmont Hospital
05.1992 - 07.2025
Hoover High School