Cynthia Antone
Southwold,ON
Summary
Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
20
20
years of professional experience
Work History
Supervisor
Stand Alone Smokes
Southwold , ON
08.2006 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives and communication goals.
Table Games Dealer
Casino Rama
Rama, ON
12.2005 - 10.2007
- Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
- Promoted customer retention and satisfaction by greeting guests and encouraging fun gameplay environment.
- Collected bets from game losers and paid out winnings to game winners, keeping each hand running smoothly and efficiently.
- Maintained fast game pace by handling chips, cards, money and gaming equipment efficiently.
Table
Seneca Niagara Casino
Niagara Falls , NY
04.2003 - 05.2005
- Assessed and calculated multiple players' cards against table competitors and house hands to determine round or game results, winners, correct wagers and rotation of play.
- Opened and closed blackjack and carnival game tables and cash floats by receiving, verifying and recording cash wages.
- Stood behind blackjack gaming table to deal appropriate number of cards to each player and verify placed bets before starting game.
- Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
Education
Heavy Equipment Operator
Fleming College
Peterborough, ON01.2006
OSSD -
Saunders Secondary School
London, ON06.1997
Skills
- ICD-10 (International Classification of Disease Systems)
- Job Assignments
Timeline
Supervisor
Stand Alone Smokes
08.2006 - Current
Table Games Dealer
Casino Rama
12.2005 - 10.2007
Table
Seneca Niagara Casino
04.2003 - 05.2005
Heavy Equipment Operator
Fleming College
OSSD -
Saunders Secondary School