Summary
Overview
Work History
Education
Skills
Languages
dance, music, soccer, Cook,
Timeline
BusinessAnalyst

Cynthia Ahounzeu

Summary

Self-motivated and multi skilled maven with a passion for helping client communicate effectively, transmission of knowledge

and human development with consistent track records of improving efficiency internally and externally by reducing language barrier. Dedicated professional experienced in roles suited to a customer service representative well-spoken, strong telephone skills. particularly adept at managing conflict.

Overview

7
7
years of professional experience

Work History

Support Worker

Maison Nazareth
08.2022 - Current
  • Provide services to residents based on their daily needs.
  • Provide crisis intervention and emergency housing services. Get help calling emergency services if necessary.
  • Provide a peaceful and friendly environment inside the refuge.
  • Assist residents with timely medications, cleaning, and other assigned tasks.

Early Childhood Educator Assistant

Ile Enchantée
04.2021 - 07.2021
  • Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
  • Applied play-based strategies to provide diverse approaches to learning.
  • Supervised children during in-classroom activities and on playground.

Call Center Agent

Buchanan Technologies
03.2021 - 06.2021
  • Answered calls in French and English in other to give inquiries concerning COVID-19 Vaccine.
  • Assisted clients in other to book their appointment in pop-up clinic.
  • Booked COVID-19 Vaccines appointment with various hospitals and clinics.


Early Childhood Educator Assistant

Ile Enchantée
12.2019 - 06.2020


  • Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
  • Applied play-based strategies to provide diverse approaches to learning.
  • Supervised children during in-classroom activities and on playground.

Sales Manager

Pacome Fashion
07.2016 - 10.2019

● Review receiving, processing, merchandising, inventory control trends and opportunities to meet and align business

and customer needs

● Ensured high standard of customer service, bridge connections between managers, store associate sand customers

● Sell Products, Call and advise customers, Cash management, product management.

  • Maintained professional, organized, and safe environment for clients.

Education

Certificate - Assistant in Early Childhood Education

Collège De L'ile
Charlottetown, PE
07.2021

H.N.D - Enterprise Communication

Golf of Guinea University
Douala, Cameroun
08.2018

High School Diploma -

Notre-dame-Des-Nations Bilingual College
Yassa, Cameroon
06.2015

Skills

  • Customer Service Management
  • Listening Skills
  • Administrative Skills
  • Hospitality Services
  • Quick learner
  • Adaptability
  • Daily Living Support
  • Emotional Support
  • Spreadsheet Development
  • Life Skills Development

Languages

French
Native or Bilingual
English
Professional Working

dance, music, soccer, Cook,

  • I like to dance and listen to music in my spare time. I am a member of the choir group of my church.
  • Soccer is my passion and for that, i am an associate in a soccer game organization that is been held every summer time.
  • I like to try new recipe.

Timeline

Support Worker

Maison Nazareth
08.2022 - Current

Early Childhood Educator Assistant

Ile Enchantée
04.2021 - 07.2021

Call Center Agent

Buchanan Technologies
03.2021 - 06.2021

Early Childhood Educator Assistant

Ile Enchantée
12.2019 - 06.2020

Sales Manager

Pacome Fashion
07.2016 - 10.2019

Certificate - Assistant in Early Childhood Education

Collège De L'ile

H.N.D - Enterprise Communication

Golf of Guinea University

High School Diploma -

Notre-dame-Des-Nations Bilingual College
Cynthia Ahounzeu