Cynthia Aguilar
Hacienda Heights
Summary
Detail-oriented and customer-focused professional with extensive experience in cash handling, financial transactions, and client service. Skilled in maintaining accuracy, handling sensitive information, and providing excellent service in fast-paced environments. Experienced multitasker with strong organizational skills, seeking a Bank Teller position at SchoolsFirst Federal Credit Union.
Overview
21
21
years of professional experience
Work History
Fragrance Vendor
CoWorx Staffing Services
West Covina
09.2024 - Current
- Provided personalized customer service and tailored product recommendations to enhance customer satisfaction.
- Met and exceeded sales goals by leveraging strong communication skills and in-depth product knowledge.
- Organized product displays and maintained accurate sales records to ensure a smooth operational flow.
Customer Service Representative
Alta Resources
Brea
07.2024 - 10.2025
- Assisted customers with account inquiries and resolved issues over the phone, enhancing customer experience.
- Maintained accurate customer records in database systems.
- Managed high-volume calls with professionalism and efficiency, contributing to team performance.
- Resolved customer complaints promptly to ensure satisfaction and foster loyalty.
Real Estate Agent
Exp Realty
Los Angeles
07.2020 - 07.2024
- Managed contracts, escrow documents, and financial paperwork with accuracy.
- Assisted clients throughout transactions while maintaining confidentiality.
- Conducted open houses, generated leads, and built strong client relationships.
- Managed financial documents and processed payments accurately.
Stay-at-Home Parent
Stay At Home Mom
Whittier
04.2013 - 07.2024
- Managed household operations, scheduling, and budgeting for family.
- Oversaw household financial planning, bill payments and budgeting.
- Developed strong multitasking, time management, and problem solving skills.
Debt Collector
CashCall
Orange
01.2011 - 04.2013
- Negotiated payment plans and handled sensitive financial conversations.
- Maintained accurate account records and documentation.
- Ensured confidentiality and secure handling of client information.
Retail Sales Associate
Macys Department Store
Montebello
08.2005 - 09.2007
- Processed cash, credit, and debit transactions with accuracy, enhancing customer trust.
- Balanced register while providing exceptional customer service in fast-paced environment, contributing to positive shopping experiences.
- Assisted customers in selecting merchandise and providing product knowledge.
Education
Whittier High School
Whittier, CA06-2004
Skills
- Cash Handling & Transaction Accuracy
- Customer Service & Client Relations
- Confidentiality & Trustworthy Handling of Financial Information
- Data Entry & Administrative Support
- Time Management & Multitasking
- Organization & Attention to Detail
- Problem Solving & Effective Communication
Languages
English
Professional
Spanish
Professional
Timeline
Fragrance Vendor
CoWorx Staffing Services
09.2024 - Current
Customer Service Representative
Alta Resources
07.2024 - 10.2025
Real Estate Agent
Exp Realty
07.2020 - 07.2024
Stay-at-Home Parent
Stay At Home Mom
04.2013 - 07.2024
Debt Collector
CashCall
01.2011 - 04.2013
Retail Sales Associate
Macys Department Store
08.2005 - 09.2007
Whittier High School