Cyndi Xinyi Ge
Calgary,AB
Summary
- Possess high-level of initiative working independently or in a team.
- Dedicated customer service with strong analytical and problem-solving capabilities. Attention to detail, responsible, punctual, diligent and dependable, with the ability to multi-task efficiently.
- Hardworking and reliable supports with strong ability in high pressure environment. Great time-management skills with ability to meet established deadlines by planning and implementing tasks according to priorities.
Overview
1
1
year of professional experience
Work History
Kitchen Service Supervisor
T&T Supermarktet Inc.
Edmonton, AB
10.2022 - 07.2023
- Operated the 1st dessert section in the firm that resulted in increased departmental sales records.
- Promoted high customer satisfaction by resolving problems with smile, knowledgeable and friendly service. Built exceptional relationships with customers and vendors through effective communication skills.
- Collaborated closely with upper management on special projects aimed at increasing profitability. Provided guidance and supervision to employee, provide constructive feedback and coaching.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
Data Analyst Intern
DATATECH CONSULTING SERVICE INC.
Remote, Toronto
05.2022 - 09.2022
- Analyzed the business requirements and complete system design for several data analysis project.
- Made up and cleaned up data using SQL Server, Excel, etc. for ad hoc requirements and development.
- Responsible for end-to-end data processing execution, including data cleansing, extraction, transformation and loading, manipulation, aggregation and analysis.
Education
Certificate - Canadian Investment Funds Course
IFSE Institute
Mississauga, ON10-2023
Bachelor of Arts -
University of Alberta
Edmonton, AB06-2021
Skills
- Advanced level in MS Office / Adobe Acrobat
- English / Mandarin
- Data Analytics
- Customer communication
- Attention to detail and accuracy
- Goal-Oriented
Timeline
Kitchen Service Supervisor
T&T Supermarktet Inc.
10.2022 - 07.2023
Data Analyst Intern
DATATECH CONSULTING SERVICE INC.
05.2022 - 09.2022
Certificate - Canadian Investment Funds Course
IFSE Institute
Bachelor of Arts -
University of Alberta
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