Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Cyndi Alexis Bonica

Redondo Beach

Summary

Detail-oriented professional with exceptional interpersonal skills. Proven ability to cultivate and sustain successful relationships with clients, colleagues, and vendors. Proficient in scheduling, calendar management, event planning, and meeting coordination. Demonstrated track record of leveraging strong organizational and communication skills to drive high-level objectives.

Overview

20
20
years of professional experience

Work History

Executive Assistant / Office Manager

Spa Services
01.2023 - Current
  • Exhibited strong organizational skills to manage multiple projects simultaneously.
  • Demonstrated proficiency in calendar management, scheduling and coordinating executive-level meetings.
  • Monitored and adjusted employee schedules to ensure adequate coverage and operational efficiency.
  • Managed daily office operations, including supply orders, shipment management, and equipment maintenance.
  • Created and maintained filing systems for accurate record-keeping, digitizing over 5,000 files.
  • Maintained complete financial records within billing system, handling monthly billing and disputes professionally.
  • Utilized Microsoft Excel, Word, and PowerPoint to manage data and generate insightful reports.
  • Directed content creation and competitive marketing across multiple social media platforms.
  • Executed recruitment processes from sourcing candidates to onboarding, coordinating interviews effectively.
  • Assisted with developing training materials for new employees on how to use the company's CRM software.
  • Participated in trade shows, seminars or conferences relevant to the industry sector.

Executive Assistant to CEO & CFO

Big Orange Sound
01.2016 - 01.2017
  • Served as primary contact for clients, artists, and industry professionals to manage inquiries and bookings.
  • Coordinated recording sessions with engineers and producers to ensure timely project completion.
  • Executed studio events and showcases by managing logistics and guest invitations.
  • Assisted with invoicing, expense tracking, and payment processing to maintain financial accuracy.
  • Organized office operations to enhance overall efficiency.
  • Arranged travel and hotel reservations for meetings, conferences, and venue scouting.
  • Facilitated communication between executives and stakeholders to streamline workflows.
  • Handled confidential information, including contracts and financial records, with utmost discretion.
  • Managed calendars of the CEO to ensure efficient use of time.
  • Provided administrative support to the CEO in all aspects of daily operations.

Server - Manager

American Junkie
01.2011 - 01.2015
  • Delivered outstanding service by greeting customers warmly and attentively.
  • Processed payments accurately using POS system to enhance transaction efficiency.
  • Executed opening and closing duties, including restocking supplies as needed.
  • Managed cash drawer at shift's end, ensuring accuracy of all funds received.
  • Resolved customer complaints swiftly, demonstrating strong problem-solving skills.
  • Provided exceptional service to high volume of daily customers consistently.
  • Built rapport with regular customers to foster loyalty and repeat business.
  • Coordinated special events aimed at increasing customer engagement and revenue.

Server - Team Lead

Blue32
01.2005 - 01.2011
  • Trained new servers on restaurant procedures, operations, POS system and service etiquette.
  • Demonstrated leadership by guiding staff to achieve high customer satisfaction.
  • Resolved customer complaints promptly and professionally to enhance experience.
  • Managed large party reservations with attentive service and accurate order processing.
  • Memorized customer preferences to foster loyalty and build relationships.
  • Participated in team meetings to refine service and sales techniques.
  • Designed social media visuals and captured client photos for weekly posting.
  • Handled special guest requests with professionalism and discretion.
  • Maintained friendly demeanor in chaotic atmosphere to fulfill customer requests.

Education

Associates on Arts (A.A.) - Business / Psychology

Santa Monica College
Santa Monica, CA

Skills

  • Office management and administration
  • Microsoft Office suite
  • Calendar and scheduling
  • Project coordination
  • Travel planning
  • Event organization
  • Social media strategy
  • Risk management
  • Asana project tracking
  • Excel proficiency
  • MS Outlook management
  • Microsoft Word
  • Microsoft Excel
  • Microsoft Sheets
  • Connecteam
  • CRM management

Timeline

Executive Assistant / Office Manager

Spa Services
01.2023 - Current

Executive Assistant to CEO & CFO

Big Orange Sound
01.2016 - 01.2017

Server - Manager

American Junkie
01.2011 - 01.2015

Server - Team Lead

Blue32
01.2005 - 01.2011

Associates on Arts (A.A.) - Business / Psychology

Santa Monica College

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Cyndi Alexis Bonica