CYDI PATAL
Bedford,NS
Summary
Experienced classroom teacher with a current ATC1 Certificate (Advance Teaching Certificate 1 issued by the Office of Teaching Certification Nova Scotia, License number: 765438). Committed to promoting student excellence and achievement.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Nutrition Service Aide
Northwood
05.2024 - Current
- Supports the client in adhering to special diet requirements as prescribed by the clinical Dietician.
- Collaborating with dietitians or nutritionists to plan meals according to individual patients' medical conditions and dietary restrictions.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Ensured food safety compliance through proper storage, handling, and sanitation procedures, minimizing risk of contamination or illness.
- Collaborated with interdisciplinary teams to provide individualized care, promoting overall patient wellbeing.
- Contributed to department goals by maintaining a clean and organized kitchen workspace, facilitating efficient operations.
Operations Manager
La Rozzi Bistro
01.2023 - 04.2024
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Senior Customer Service Representative
Accenture
12.2020 - 12.2022
- Resolved customer service issues using company processes and policies and provided updates to customers.
- Trained and directed new employees in call script use, conflict resolution, and data entry practices to boost customer satisfaction ratings.
Senior Administrative Assistant
Patracorp
12.2020 - 12.2022
- Check policy discrepancy checklists against policies, endorsements, and applications.
- Deliver strong customer service by responding swiftly and managing inquiries, concerns and requests from incoming phone calls, emails, faxes, and mail from account manager/client/team based in the US.
- Supported program operations by preparing and updating documents, reports and spreadsheets for insurance companies based in the US.
Classroom Teacher
FEU Roosevelt College
04.2011 - 04.2013
- Developed strong rapport with students, fostering a positive and supportive classroom environment conducive to learning.
- Enhanced student comprehension by implementing diverse teaching strategies tailored to individual learning needs.
- Collaborated with fellow teachers to create interdisciplinary units that integrated multiple subjects for a cohesive learning experience.
Education
Master of Arts - Educational Management
FEU Roosevelt College
Cainta Rizal, Philippines01-2013
Bachelor of Science - Education
FEU Roosevelt
Cainta Rizal Philippines04-2011
Skills
- Classroom management
- Cooperative learning
- Problem-solving
- Active listening
- Computer proficiency
- Curriculum development
Skills
Languages
English
Full Professional
Certification
(ATC1) Advance Teacher Certification 1
Nova Scotia Office of Teacher Certification
Effective: 01/08/2024-31/07/2029
Professional Number : 765438
Endorsation : Major English
Professional Teacher
Professional Regulation Commission (Philippines)
Effective: 01/02/2012-03/09/2025
Professional Number: 1109686
Major: Secondary Education Major in English
Advanced Food Safety Certification
Effective : 04/29/24-04/29/29
Certification Number: 84948405
Timeline
Nutrition Service Aide
Northwood
05.2024 - Current
Operations Manager
La Rozzi Bistro
01.2023 - 04.2024
Senior Administrative Assistant
Patracorp
12.2020 - 12.2022
Senior Customer Service Representative
Accenture
12.2020 - 12.2022
Classroom Teacher
FEU Roosevelt College
04.2011 - 04.2013
Master of Arts - Educational Management
FEU Roosevelt College
Bachelor of Science - Education
FEU Roosevelt
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