Cyprien Elford
Gatineau Qc
Summary
Dynamic and detail-oriented professional with real world experiene, excelling in time management and team collaboration. Proven ability to enhance customer satisfaction through efficient table resetting and training new staff. Strong communicator dedicated to maintaining a clean environment and improving productivity in fast-paced settings.
Overview
5
5
years of professional experience
Work History
Busser
Pub Wolf and Workman
05.2024 - 04.2025
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Trained new staff in bussing and cleaning procedures.
Customer Service Representative
Pitou Minou
06.2021 - 08.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Line Cook
Burrito Gringo
01.2021 - 06.2021
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Store Clerk
Herb and Spice
01.2020 - 06.2020
- Assisted customers by answering questions and fulfilling requests.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Assisted in maintaining a welcoming store atmosphere by keeping common areas clean, well-lit, and inviting for customers.
- Assisted customer by locating items, processing payments, and carrying out heavy purchases.
- Provided backroom support by organizing incoming shipments, tagging merchandise correctly, and restocking shelves as needed.
- Performed inventory control, such as counting, and stocking merchandise.
Education
High School Diploma -
Glebe Ci
Ottawa, ON06-2023
Skills
- Time management
- Attention to detail
- Clear communication
- Cleaning and sanitizing
- Decision-making
- Team collaboration
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Busser
Pub Wolf and Workman
05.2024 - 04.2025
Customer Service Representative
Pitou Minou
06.2021 - 08.2023
Line Cook
Burrito Gringo
01.2021 - 06.2021
Store Clerk
Herb and Spice
01.2020 - 06.2020
High School Diploma -
Glebe Ci
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